Sheila Pedersen
Atwood,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Family Center for Health Care
Colby, KS
10.2023 - Current
- Verified insurance coverage for appointments and collected co-payments as needed.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Processed patient payments and scanned identification and insurance cards.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
EKG Technician
CHI Mercy Hospital
Roseburg , OR
05.2021 - 10.2023
- Ensured that all safety protocols were followed at all times while performing EKG tests on patients.
- Observed strict confidentiality when handling patient information according to HIPAA regulations.
- Maintained accurate records of patient data, test results, and other relevant information.
- Assisted with holter monitors and other diagnostic procedures as needed.
- Provided technical support to physicians in monitoring patient's cardiac rhythms and vital signs.
- Maintained cleanliness in the lab environment by sterilizing instruments after use.
Environmental Technician
CHI Mercy Hospital
Roseburg, OR
11.2019 - 05.2021
- Basic cleaning services to all areas of the hospital including patient rooms, surgery rooms, hallways, bathrooms and floors.
- Cleaning tasks may include dusting, cleaning and disinfecting equipment with proper chemicals.
Education
High School Diploma -
Colby High School
Colby, KS05-1984
Skills
- Payment Collection
- Mail Management
- HIPAA Compliance
- Appointment Scheduling
- Front Desk Operations
- Patient Relations
- Multi Phone Lines
- Staying On Task
- Appointment Setting
- Office Administration
- Telephone Etiquette
- Patient Registration
Timeline
Medical Receptionist
Family Center for Health Care
10.2023 - Current
EKG Technician
CHI Mercy Hospital
05.2021 - 10.2023
Environmental Technician
CHI Mercy Hospital
11.2019 - 05.2021
High School Diploma -
Colby High School