Sheila Perry
Bowling Green,KY
Summary
Business owner with excellent marketing, customer service and facility oversight skills and more than thirty five years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
38
38
years of professional experience
Work History
Owner
The Purple Door
03.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Customer Service Representative
B & M Industrial Supply
11.1986 - 01.2015
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Trained new personnel regarding company operations, policies and services.
Education
High School Diploma -
Bowling Green High School
Bowling Green, KYSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
The Purple Door
03.2015 - Current
Customer Service Representative
B & M Industrial Supply
11.1986 - 01.2015
High School Diploma -
Bowling Green High School
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