SHEILA PINERO
Seffner
Summary
Results-driven wireless retail professional with 5+ years of high performance experience in Verizon
Wireless premium retail environments. Strong background in revenue growth, KPI execution,
business account development, and operational support. Recognized for driving store performance,
increasing attachment rates, and supporting team accountability. Financially analytical with
additional expertise in tax preparation and small business consultin
Overview
7
7
years of professional experience
Work History
Tax Professional
Pinero tax group
Tampa
01.2022 - Current
- Prepared complex individual and business tax returns with 100% accuracy
- Managed high-value client portfolios and financial documentation
- Applied strategic credits and deductions to reduce client tax liability
- Provided financial consultation to small business owners
- Prepared and reviewed individual and business tax returns for accuracy.
Executive Sales Representative
Victra - Verizon Wireless Premium Retailer
Tampa
08.2019 - 12.2024
- Ranked in the Top 1% company wide for overall sales performance
- Consistently exceeded revenue, activation, and protection plan KPIs
- Supported store leadership in driving daily targets and team accountability
- Specialized in B2B wireless account development and high-value client retention
- Managed activations, upgrades, inventory coordination, and compliance standards
- Trained and supported new team members on sales strategy and systems (Omni & RQ)
- Generated $1M+ in annual revenue through strategic upselling and customer retention
Education
John A Ferguson Senior High School
Miami, FLSkills
- Retail Sales Leadership
- KPI & Target Execution
- Team Coaching & Development
- Business Account Management (B2B)
- Inventory & Operational Oversight
- Customer Retention & Upselling
- Financial Analysis
- Microsoft Excel
- Bilingual Communication
Languages
- Spanish
- English
- Spanish
Timeline
Tax Professional
Pinero tax group
01.2022 - Current
Executive Sales Representative
Victra - Verizon Wireless Premium Retailer
08.2019 - 12.2024
John A Ferguson Senior High School