Summary
Overview
Work History
Education
Skills
Certification
Programs
Timeline
Generic

Sheila Ponce Rodriguez

Midvale

Summary

  • Strong analytical, excellent interpersonal relations and planning skills combined with the ability to coordinate and meet organizational goals. Productive and efficient work habits without supervision. Able to motivate employees to perform to their maximum potential. Knowledge in MS Office and Windows Programs.
  • Talented HR skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
  • Experienced HR professional with full experience across the full HR cycle

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr. Operation- Human Resources

FedEx
06.2022 - Current


  • Primarily responsible for Package Handler hiring process from application to hired
  • Partnered with operations team on staffing goals and strategy
  • Conducted and supported new hired orientation
  • Provides support to HR Department as needed
  • Assist with recruiting events
  • First point of contact for employees with HR questions
  • Maintain confidentiality and perform all duties in accordance with company policies and procedures
  • Provide support to account receivable
  • Assists management with Business Control Assessment (BCSA).

Supervisor /Accounts Receivable

IFCO Recycling Inc.
01.2013 - 04.2022
  • Conducted interviews for candidates across various roles, including both salaried and hourly positions and selection of the new candidate and background checks.
  • Responsible for administering all parts of the human resources cycle from beginning to end
  • Assisted in conducting investigations related to human resources issues, including employee misconduct, harassment
  • Conducting exit interviews
  • Led benefit enrollment
  • Managed the onboarding process for new employees, ensuring a smooth transition and integration into the company
  • Implementation of EZ Shred System


  • Routing Coordination: Develop strong rapport with the customers on various routes to retain their business and make them amenable to additional services or goods he may need
  • Communicate with Drivers Team members to instruct and update them on daily work
  • Request PO and generate daily Work Orders
  • Detailed Reporting: Provide the clients with monthly recycling reports that include the recycling weights as well the environmental benefits and savings
  • Create routes schedule to standardize process
  • Program Development: Monitor the company services and recommend upgrades, re-education, and re-training as appropriate to ensure the clients and business needs
  • Contact suppliers to improve cost efficiency



Administrative Assistant

Dr. Rómulo Suero Perez
01.2007 - 01.2012
  • Customer service
  • Conducted interviews
  • Account Receivable
  • Login information for new patients and update, if necessary, with the billing of medical plans
  • Keep record of account payable
  • Billing patients and Purchasing exposure.

Assistant Crew Leader

US Census Bureau Program
01.2010
  • Data Collector and analyst, supervise Census taker and Research information
  • Coordinate environmental community-based projects meetings
  • Serve as a link with local, state and federal agencies.

Education

Bachelor's degree in Management w/Concentration in Human Resources -

University of Puerto Rico
Humacao, PR

Skills

  • Detail-oriented
  • Confidentiality
  • Employee Relations
  • Conduct new hire orientations
  • I9
  • Employee Support
  • Customer Service
  • Bilingual

Certification

  • CPR-AED Certified
  • Bilingual (English/Spanish)

Programs

  • E-hire & Onboarding
  • Paradox
  • Workday
  • Desert Micro - Managing Recycling Systems
  • Sage
  • EZ Shred
  • Net Suite

Timeline

Sr. Operation- Human Resources

FedEx
06.2022 - Current

Supervisor /Accounts Receivable

IFCO Recycling Inc.
01.2013 - 04.2022

Assistant Crew Leader

US Census Bureau Program
01.2010

Administrative Assistant

Dr. Rómulo Suero Perez
01.2007 - 01.2012

Bachelor's degree in Management w/Concentration in Human Resources -

University of Puerto Rico
Sheila Ponce Rodriguez