Sheila Sophia Faramarzifar
Lakeland,Florida
Summary
To obtain a difficult and rewarding role of a healthcare administrator at Lakeland Regional Health Medical Center. By managing healthcare operations and improving patient care. Seeking to leverage expertise in healthcare management to contribute to the efficiency and effectiveness of healthcare.
Offering strong work ethic and willingness to learn and grow in customer-focused environment. Brings ability to quickly understand and adapt to front-end operations and customer service protocols. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Personable and reliable individual with excellent customer service skills and positive attitude. Knowledge of front-end operations and cash handling, coupled with strong organizational abilities. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Service Clerk
Publix
10.2023 - Current
- Customer Service: Greeting customers, answering their questions, and helping them locate items.
- Bagging: Bagging groceries efficiently and neatly.
- Carryout: Assisting customers with carrying groceries to their vehicles.
- Cart Retrieval: Retrieving shopping carts from the parking lot and restocking them.
- General Support: Assisting with other duties as needed, such as stocking shelves, cleaning, and helping with in-store events.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Increased efficiency in bagging process, ensuring that groceries were handled with care to prevent damage.
Education
High School Diploma -
Bartow High School
Bartow, FL05.2021
Associate of Arts - Liberal Arts
Polk State College
Lakeland, FL12.2024
Bachelor of Science - Health Administration
Polk State College
Winter Haven, FL12-2027
Skills
- Planning and Directing: Healthcare administrators plan, direct, and coordinate medical and health services within their facility
- Financial Management: They manage budgets, patient billing, and facility finances
- Compliance: They ensure the facility complies with all applicable healthcare laws and regulations
- Staff Management: They hire, train, supervise, and evaluate staff
- Operational Efficiency: They work to optimize facility operations and improve efficiency
- Patient Care: They contribute to improving patient care and experiences
- Communication: They facilitate communication between departments and with medical staff
- Record Keeping: They maintain accurate patient records and ensure confidentiality
- Strategic Planning: They engage in strategic planning and decision-making for the facility
Accomplishments
The accomplishments that I have made was exceeding my customer's expectations. But also building customer loyalty and being recongnized.
Certification
Certified Medical Administrative Assistant- May 2021
Languages
English
Full Professional
Persian
Full Professional
Timeline
Front Service Clerk
Publix
10.2023 - Current
High School Diploma -
Bartow High School
Associate of Arts - Liberal Arts
Polk State College
Bachelor of Science - Health Administration
Polk State College
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