SHEILA STAMM
Kansas City,KS
Summary
As a dedicated healthcare professional with extensive experience as a Certified Nursing Assistant and currently serving as an Administrative Assistant in a busy clinic, I possess a unique blend of clinical and administrative skills. My background includes hands-on patient care, efficient office management, and proficiency in medical software. I am adept at scheduling, patient coordination, billing, and ensuring regulatory compliance, all while maintaining a compassionate and patient-focused approach. I am now seeking an opportunity to leverage my administrative expertise and healthcare knowledge in a more advanced administrative position within the healthcare sector, where I can contribute to improving operational efficiencies and patient care outcomes. Possessing foundational knowledge in Healthcare Administration and hands-on experience gained through academic projects and internship, I demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medication Aide
The Heritage of Overland Park
09.2024 - Current
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in the establishment of long-term, professional relationships.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Supported theneeds of 16 residents under long-term care.
Certified Nursing Assistant
The heritage of overland park
03.2024 - Current
- Assisting residents with Activities of Daily Living (ADLs)
- Helping residents with mobility issues, including transferring from bed to wheelchair
- Assisting residents with eating, including meal setup, feeding, and monitoring intake
- Regularly measuring and recording residents' vital signs, such as temperature, pulse, respiration, and blood pressure
- Observing residents for signs of illness, infection, or other health concerns and promptly reporting
- Assisting residents with medication reminders and ensuring they take prescribed medications on time
- Ensuring residents' rooms and common areas are clean, organized, and free from hazards
- Providing companionship and emotional support to residents, helping them feel valued and respected
- Implementing fall prevention strategies, such as proper use of assistive devices and ensuring a clutter-free environment
- Accurately documenting care provided, changes in residents' conditions, and any incidents
Administrative Assistant
Genesis Pain Clinic
12.2023 - Current
- Liaising with doctors, nurses, and other healthcare professionals to schedule services for patients
- Communicating directly with patients to inform them of their scheduled procedures
- Maintaining accurate and up-to-date schedules and tracking appointments
- Preparing and processing billing statements for services, ensuring accuracy and compliance
- Verifying patient insurance details and obtaining preauthorizations if needed
- Providing patients with clear and concise information regarding their billing statements
- Managing and organizing patient files
- Safeguarding patient information by the department policies and regulations
- Continuously updating patient records with new information, including test results, procedure notes, and billing details
Certified Nursing Assistant
Merriam Gardens and Rehabilitation Center
08.2023 - 03.2024
- Assisted residents with ambulation, transferring from bed to wheelchair
- Measured and recorded residents' vital signs
- Assisted nurses and physicians with medical procedures and treatments, including wound care and catheter care
- Accurately documented residents' care, observations, and any changes in their condition
- Collected urine, stool, or other samples as needed for laboratory testing
- Provided emotional support and companionship to residents
- Ensured that medical equipment and supplies are properly stored, cleaned, and readily available for use
- Responded to medical emergencies, such as falls or sudden illness
- Administered basic first aid and CPR if necessary, following established procedures and guidelines
Phlebotomist
American Red Cross Society
06.2023 - 12.2023
- Registered donors in the database to ensure accurate recordkeeping
- Conducted health screenings and interviews to assess donor eligibility
- Performed blood draws using venipuncture techniques
- Set up and maintained blood collection equipment, ensuring it is sanitized, functioning correctly
- Observing donors for any adverse reactions during and after the donation process
- Advised donors on post-donation care, including hydration, rest, and what to do in case of complications
- Followed strict sterilization and infection control procedures to maintain a safe and hygienic environment
- Conducted routine checks on blood samples and equipment
- Worked collaboratively with other phlebotomists, nurses, and support staff
Administrative Assistant
NCBA Bank Limited
06.2019 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained inventory of office supplies and placed orders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Territory Sales Executive
Airtel Kenya Limited
01.2019 - 05.2019
Merchandiser
Promind & Smart Brands Group Limited
08.2018 - 12.2018
Customer Care Representative
Horizon Contact Center
07.2017 - 03.2018
Administrative Intern
Nairobi City County
02.2017 - 05.2017
Volunteer
Kenya Redcross Society
02.2015 - 02.2016
Education
Master Of Healthcare Administration -
Park University
Parkville, Missouri05.2025
Master of Arts - Public Policy & Administration
Kenyatta University
Kenya12.2022
Bachelor of Arts - Economics, Sociology, Political Studies
Kenyatta University
07.2016
Skills
- Health care Administration
- Epic
- ECW
- PCC
- Patient care
- Drawing of blood
- Scheduling
- Electrocardiogram
- EKG
- File Management
- Communication
- Electronic Health Records (EHR) Management
- Data Entry
- Problem-Solving
- Record keeping
ADL support
Insurance Verification
Clinical Documentation
Heartsaver CPR AED (CPR AED)
Certification
- Certified Phlebotomy Technician
- Certified Nurse Aide, state of Kansas
- CPR - Cardiopulmonary Resuscitation
- Basic Life Support Certification
- Certified Nursing Aid
- Blood donations (phlebotomist)
Publications
Effects Of Public Sector Initiatives on Job Creation for The Youth, A Case of The Youth Enterprise Development Fund in Trans-Nzoia County, Kenya
Affiliations
- American College of Healthcare executives (ACHE)
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Certified Medication Aide
The Heritage of Overland Park
09.2024 - Current
Certified Nursing Assistant
The heritage of overland park
03.2024 - Current
Administrative Assistant
Genesis Pain Clinic
12.2023 - Current
Certified Nursing Assistant
Merriam Gardens and Rehabilitation Center
08.2023 - 03.2024
Phlebotomist
American Red Cross Society
06.2023 - 12.2023
Administrative Assistant
NCBA Bank Limited
06.2019 - 12.2021
Territory Sales Executive
Airtel Kenya Limited
01.2019 - 05.2019
Merchandiser
Promind & Smart Brands Group Limited
08.2018 - 12.2018
Customer Care Representative
Horizon Contact Center
07.2017 - 03.2018
Administrative Intern
Nairobi City County
02.2017 - 05.2017
Volunteer
Kenya Redcross Society
02.2015 - 02.2016
Bachelor of Arts - Economics, Sociology, Political Studies
Kenyatta University
Master Of Healthcare Administration -
Park University
Master of Arts - Public Policy & Administration
Kenyatta University
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