Summary
Overview
Work History
Education
Skills
Certification
Technology
Personal Information
Timeline
Generic

Sheila Stevenson

Summary

Accomplished Training Professional that drives organizational improvements through leveraging my past expertise in nursing, system enhancements, and Informatics. Well-versed in collaborating with employees and leaders to resolve workflow and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Contractor-DOD Lead Certified Classroom Trainer

Ecco Select
Kansas City, MO
05.2017 - Current
  • Department of Defense - MHS Genesis (Cerner EMR)
  • Certified Classroom Trainer for physicians, nurses, radiologists, and pharmacist, curriculum development, proctored classes, web-based training, participated in system testing
  • Responsible for Cerner scheduling up training and workflow testing.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Trained and oversaw subcontractors to meet project needs.
  • Trained 100+ team members to apply best workflow practices and proper use of development tools.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.

Computer Nurse Analysts-CST

St. Paul Hospital
Vancouver, BC
10.2019 - 12.2019
  • Review, analyze, and define current/future state processes, strong analytical skills for troubleshooting complex issues as it relates to Cerner scheduling and clinical workflows, ensured that application design decisions are made and clinical functionality is incorporated into builds to ensure the end product supports the clinical end-users in delivering patient-centric care in the Oncology Clinic, Transfusion Clinic, Antibiotic Clinic, and the procedure rooms
  • Lead business process redesign to support the effective use of the clinical application(s) by performing current state analysis, engaging with clinicians to obtain feedback and facilitating process redesign validation workshops, worked with clinicians at the point of care to monitor and assess the effectiveness of existing assessment/documentation methodologies used with professional standards of practice
  • Design, test and implement application(s) functionality for scheduling, Clindoc, orders in order to meet clinical, organizational and complete audits and further follow up to ensure user compliance and appropriate use of the system
  • Go-Live Support.

Clinical Nurse Analyst-Oncology Team

Vancouver Coastal Health
Vancouver, BC
10.2018 - 04.2019
  • Responsible for driving the client through the design of the clinical process with appropriate solutions regarding workflows
  • Utilized the Bedrock tool to create order sets and made changes to DCW's based on the clients requirements
  • Applied my experience of Cerner's approach and methodology, introduced opportunities for improvement, provide examples of build options for orders according to the clients needs with a focus on the project's targeted outcomes
  • Provided expert industry knowledge in complex client environments; consulted with the clients and project teams to recognize and document benefits; provided gap analysis, testing, and process redesign recommendations, support client and project teams; test functionality of the system when creating workflows and new processes; consulted with the client to develop and apply appropriate policies and procedures.

CST Command Center Lead

Vancouver Coastal Health
Vancouver, BC
05.2018 - 10.2018
  • Utilized my expertise of Cerner EMR as a whole to assist the nurse/physician with workflows, troubleshooting workflows, assist with on the spot education, managed critical issues, dispatched team-mates to address immediate end-user education, log tickets in the JIRA ticketing system, addressed escalated issues throughout resolution
  • Responsible for all team members meeting service team objectives, managed ongoing support for Cerner scheduling application.

Independent Consultant

Anywhere
USA, January 2014
05.2016
  • EPIC/Cerner Inpatient Classroom trainer
  • Delivered classroom instruction on assigned applications of the Epic/Cerner Electronic Health Record (EHR) to end users
  • Lead competency testing for the super users, trained physician one to one
  • Provided technical support for EPIC/Cerner inpatient provider services
  • Trained staff on ClinDoc, CPOE and Stork in various classroom settings
  • Validated proficiency for clinical staff
  • Held drop in personalization labs for clinicians
  • Support the usage of smart functions, create templates to streamline time required to document
  • Assisted users with setting up personalized preferences
  • Assisted with Dragon setup and functionality.

Registered Nurse

Presbyterian Hospital
Charlotte, NC
05.2011 - 10.2015
  • Specialties: Pulmonary Endocrine, Cardiac Step down, Travel Nursing, Home Health Med-Surg, Float Pool
  • Trained doctors, nurses, and other clinical staff on the fundamentals of EHR (Epic)
  • ClinDoc classes held for the nursing staff
  • Filled in for Orders classes as needed
  • Traveled to all Novant local facilities utilizing EMR knowledge and assisting as needed while coordinating patient care
  • Collaborate with physicians and multidisciplinary team members to plan and implement care for the patient while assisting in the EHR process
  • Provided direction of the workflow process to staff while working as a floor nurse
  • Provided care to patients, friends, and families, supervising assigned team members to coordinate care for the patients
  • Create care plans according to the patient's need towards the baseline, maintain clean and therapeutic environments
  • Administer medications via all routes
  • Maintains continuity among nursing teams by documenting and communicating actions, and continuing needs by computerized charting
  • Ensure operation of equipment needed to infuse blood, IV therapy, medication by pain pump, wound dressing changes, catheter insertion male/female, rectal pouch insertion, PICC line removal/maintenance, suture removal a host of other procedures.

Education

Masters in Health Administration -

Capella University
Minnesota, MI
03.2019

Informatics Certification -

Capella University
Minnesota, MI
06.2018

Bachelor of Science Nursing -

Winston Salem State University
Winston Salem, NC
12.2012

Associates Degree Nursing -

Central Piedmont Community College
Charlotte, NC
05.2010

Skills

  • Team Development
  • System Build
  • Creative Strategies
  • Client Satisfaction
  • Maintain Systems
  • Troubleshoot Service Issues
  • Set Up Devices
  • Leadership
  • Gap Analysis

Certification

  • Cerner - Ambulatory Provider
  • Ambulatory Registered Nurse
  • Ancillary (Case Management, Referrals, Physical Therapy, Behavior Health, Provider Foundations, Rehabilitation Therapy)
  • Radnet (Radiologist/Radtech)
  • Pharmnet (Pharmacist/Pharmtech)

Technology

MS Office including (Word, Access, Excel, PowerPoint, Outlook, Teams, Visio), Cerner-PowerChart, Orders, Radnet, Pharmnet, Net Access, Epic (Various versions), Webex, ICD-10 MyChart, Cantu, Haiku, Dragon, Milliman, various other systems

Personal Information

Registered Nurse License: 241314

North Carolina~ Expires 9/30/2025

Timeline

Computer Nurse Analysts-CST

St. Paul Hospital
10.2019 - 12.2019

Clinical Nurse Analyst-Oncology Team

Vancouver Coastal Health
10.2018 - 04.2019

CST Command Center Lead

Vancouver Coastal Health
05.2018 - 10.2018

Contractor-DOD Lead Certified Classroom Trainer

Ecco Select
05.2017 - Current

Independent Consultant

Anywhere
05.2016

Registered Nurse

Presbyterian Hospital
05.2011 - 10.2015

Masters in Health Administration -

Capella University

Informatics Certification -

Capella University

Bachelor of Science Nursing -

Winston Salem State University

Associates Degree Nursing -

Central Piedmont Community College

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Sheila Stevenson