An accomplished and dedicated professional skilled in workforce development, leadership, team building, and customer service. Served in varied roles for a Non-Profit Organization and the State of Missouri. Excellent reputation for resolving problems and contributing to the success of an organization. Effective communicator with enthusiastic style and insightful approach. Succinct ability to achieve business success in fast paced environments.
Overview
19
19
years of professional experience
Work History
Employment Specialist/St. Louis County Justice Center
Family and Workforce Centers of America
01.2023 - 05.2023
Provided participants with relevant Labor Market information, Assessed employment needs of residents and assisted with job placement referrals, Communicated with post-release participants on a monthly basis to ensure positive progress with goals, Documented all contacts, services, and Pathway Home 2 (PH2) information as required, Secured files and maintained confidential files as outlined in program outlines, Served as business liaison and youth coordinator
Workforce Development Specialist IV/Metro Regional Coordinator
Missouri Department of Economic Development
12.2003 - 05.2018
Recognized by Division of Workforce Development director in statewide newsletter for coordinating a multi-day community hiring event in Kansas City, Served as regional workforce coordinator promoting one-stop job centers, workforce initiatives, programs and services for the purpose of job creation and retention, Coordinated Employment Transition Team (ETT) activities for employers experiencing layoff of 25 or more employees; including planning, setting up, and overseeing meetings for dislocated workers, Conducted over 200 ETT meetings and met with 6500 dislocated workers during tenure, Led team of 5-6 members from multiple partner agencies during ETT meetings designed to connect dislocated workers with current job openings, workshops, job fairs, educational training, entrepreneurship opportunities, and other reemployment services, Worked with regional business services team, local economic development agencies, and educational agencies to promote Certified Work Ready Community (CWRC) initiatives, Supported economic development initiatives by preparing and presenting information at the request of developers, project managers, and other regional partners during site selection meetings, Traveled 75% - 80% within 9 counties to promote state and regional workforce programs/services
Workforce Development Specialist III/Business Representative
Missouri Department of Economic Development
Conducted strategic business outreach to connect employers with statewide resources, Documented over 300 employer contacts for a year in Missouri's labor exchange system, Built relationships with employers to identify job openings and match qualified job candidates, Managed job fairs, in-house recruitment events, seminars, and workshops, Collaborated with Division of Workforce Development business team representatives to conduct regional coordination meetings, Participated with Governor visits and transported key-note speaker to Governor's conference, Wrote job orders and posted accurately for utilization in state's labor exchange system, Selected to travel with state team and help formulate National Career Readiness Certificate (NCRC) policies, Served as NCRC trainer for local job center, Promoted state and regional workforce program/services in 8 counties
Workforce Development Specialist I
Missouri Department of Economic Development
Provided one-on-one counseling and employment search assistance for jobseekers; including resume and cover letter preparation, interviewing tips, and networking, Interviewed 2,958 job applicants during tenure, Assisted with training 22 staff members on procedures relevant to daily activities in specialist role, Conducted workshops to cover topics including; online employment applications and automated job search in labor exchange system, Appointed as Missouri Employer Committee (MEC) coordinator, Coordinated seminars for employers and various related organizations, Created flyers, arranged guest speakers, and facilitated meetings to discuss relevant Human Resources topics in workplace, Compiled data following meetings and generated surveys for feedback
Education
Bachelor of Science - Communications
St. Louis University
Skills
Strong communication skills
Excellent customer service skills
Talent acquisition
Collaboration
Coordinator
Proven leadership
Highly Organized
Detail Oriented
Adaptability
Initiative
Flexibility
Training
Employment Transition Teams
MS Office, Teams, Outlook
MS Word, Excel, PowerPoint
Timeline
Employment Specialist/St. Louis County Justice Center
Family and Workforce Centers of America
01.2023 - 05.2023
Workforce Development Specialist IV/Metro Regional Coordinator
Missouri Department of Economic Development
12.2003 - 05.2018
Bachelor of Science - Communications
St. Louis University
Workforce Development Specialist I
Missouri Department of Economic Development
Workforce Development Specialist III/Business Representative