Sheily Tabares
Tampa,FL
Summary
Offering exceptional teamwork and leadership abilities, fully prepared to thrive in fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and scheduling. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
4
4
years of professional experience
Work History
Shift Manager
Taco Bell
Tampa, FL
02.2025 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Cashier/Customer Service
Taco Bell
Tampa, FL
07.2022 - 07.2023
- 1. Assisted customers with sales transactions accurately and efficiently, including cash, check, card and layaway payments.
- 2. Created a world-class experience for customers using top-notch communication skills.
- 3. Completed daily cash and credit sales reports for supervisors and store managers.
Cashier
TRD
Mayabeque
02.2021 - 02.2022
- I was responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases.
Education
High school diploma - undefined
Rogelio Niz
Quivican, Mayabeque02.2022
Skills
- Cashiering (2 years)
- Cash Handling (2 years)
- Food Service (2 years)
- Food Preparation (2 years)
- Customer service (2 years)
- Customer service focus
- Cash handling
- Employee training
- Opening and closing procedures
- Handling customer complaints
- Team development
Languages
Spanish - Expert
English - Intermediate
Timeline
Shift Manager
Taco Bell
02.2025 - Current
Cashier/Customer Service
Taco Bell
07.2022 - 07.2023
Cashier
TRD
02.2021 - 02.2022
High school diploma - undefined
Rogelio Niz