Sheirly Madrona
Clifton,NJ
Summary
As a Stock Associate at Garage Clothing
- Managed inventory counts and ensured accurate stock levels.
- Coordinated the efficient operation of the stockroom and maintained organization.
- Facilitated the timely distribution of merchandise to the sales floor.
- Ensured all backroom operations were completed efficiently and effectively.
As a Medical Receptionist
- Scheduled and managed patient appointments, ensuring smooth office operations.
- Addressed patient concerns regarding insurance and provided clear, accurate information.
- Fostered strong relationships with patients by delivering excellent customer service.
- Assisted patients with various inquiries, ensuring a positive experience.
I have 3 German Shepherds dogs at home and I’m Responsible for the daily care and well-being of my three German Shepherds.I ensure all my dogs received proper nutrition, exercise, and medical attention.I Maintained a clean and safe living environment for them as well and monitoring their health and behavior, I want to make a positive impact in the Iives of animals and I feel emotionally fulfilled when I am able to work with animals.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Back2health Chiropractic Center
03.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Lead Stock Associate
Garage Clothing Store
09.2021 - 03.2024
- Implemented process improvements that significantly reduced time spent locating items in the stockroom during busy periods.
- Provided exceptional support to other team members by sharing expert knowledge on best practices in stock management and organization techniques.
- Managed receipt of incoming shipments, verifying contents against purchase orders for accuracy prior to processing into inventory system.
- Assisted in planning promotions by identifying high-demand items and ensuring adequate stocks were available ahead of anticipated surge in sales volume.
- Trained new hires on company policies, procedures, and efficient stock handling techniques, fostering an environment of continuous learning within the team.
Sales Associate
Charlotte Russe
07.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Veterinary Science
Clifton High School
Clifton, NJSkills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- Office Administration
- Electronic Medical Records
- Customer Service
- Problem-Solving
- Collaboration and Teamwork
- Time Management
- Patient Eligibility Requirements
- Paperwork coordination
Timeline
Medical Receptionist
Back2health Chiropractic Center
03.2024 - Current
Lead Stock Associate
Garage Clothing Store
09.2021 - 03.2024
Sales Associate
Charlotte Russe
07.2021 - 08.2021
Veterinary Science
Clifton High School