Sheizan Bawa
Colorado Springs,CO
Summary
Early-career corrections officer with strength in contraband detection, intelligence analysis, and custody control. Skilled in de-escalation, policy compliance, and documenting critical incidents to support safe, secure operations.
Overview
1
1
Language
10
10
years of professional experience
Work History
Corrections Mailroom/Intelligence Operations Officer
Colorado Department Of Corrections
Colorado Springs, CO
08.2023 - Current
- Conducted security rounds to ensure safety and compliance with facility regulations.
- Inspected cells and common areas for contraband and safety hazards.
- Applied de-escalation techniques, verbal commands, and restraints to effectively manage unruly inmates.
- Collected and analyzed intelligence reports to inform agency operations.
- Monitored threat activity across internal and external sources.
- Prepared briefings for leadership using clear intelligence language.
- Maintained confidentiality across sensitive intelligence workflows.
- Assessed threat levels and reported findings to commanders.
- Reviewed raw intelligence data and identified activity patterns for further investigation.
Assistant General Manager
Noodles & Company
Colorado Springs, CO
05.2022 - 04.2023
- Supported Noodles & Company general manager with daily restaurant operations and team coordination.
- Trained crew on service standards, food safety, and guest experience expectations.
- Scheduled staff shifts to match labor coverage with restaurant demand.
- Monitored food quality, portion control, and kitchen readiness during service periods.
- Resolved guest concerns through professional communication and fast problem solving.
- Enforced sanitation, safety, and compliance practices across front and back of house.
- Reviewed sales reports, labor usage, and operational tasks for restaurant support.
- Maintained customer service standards at or above expected levels at all times.
Furniture Mover
Meathead Movers Inc.
Santa Ana, California
08.2019 - 05.2020
- Moved furniture safely for residential and commercial jobs at Meathead Movers.
- Wrapped and protected furniture with blankets and shrink wrap.
- Loaded and unloaded trucks using proper lifting methods.
- Carried heavy items through stairs, hallways, and tight spaces.
- Assembled and disassembled furniture for transport and placement.
- Communicated clearly with crew members during moves and deliveries.
- Placed furniture in position according to customer directions.
- Took apart large furniture pieces before transport when needed.
- Supported crew members with additional job tasks as needed.
Shift Leader
Philly's Best Steak
Chino, California
08.2018 - 08.2019
- Supervised shift staff at Philly's Best Steak during busy lunch and dinner service.
- Trained crew on cheesesteak prep, grill station, and sandwich assembly standards.
- Coordinated opening and closing routines for kitchen and front counter operations.
- Monitored food safety, sanitation, and cleanliness across workstations and dining area.
- Managed cash register transactions and balanced drawer during daily service.
- Resolved customer concerns and supported friendly counter service at Philly's Best Steak.
- Checked inventory levels and restocked steak, rolls, cheese, and condiments.
- Directed teamwork between grill, prep, and register staff for smooth service.
- Assisted in training new employees on shift operations.
Associate
In-N-Out Burger
Chino, California
08.2016 - 07.2018
- Served customers at In-N-Out Burger with friendly, accurate order support
- Took drive-thru orders and relayed requests to kitchen staff
- Prepared menu items following In-N-Out Burger quality and safety standards
- Maintained clean counters, dining areas, and service stations
- Restocked packaging, condiments, and kitchen supplies during busy shifts
- Resolved guest concerns with calm, respectful communication
- Supported team members with fast-paced service and task coordination
- Followed cash handling procedures and completed register transactions
- Built relationships with customers by providing friendly customer service.
Education
Bachelor of Arts - Political Science and Government
University of California, Merced
Merced, CASkills
- Contraband handling
- Intelligence analysis
- Threat assessment
- Custody control
- Emergency response
- Policy compliance
- Incident documentation management
- Confidential records
- Bilingual communication
- Verbal communication
- Conflict resolution
Languages
Spanish
Professional
Timeline
Corrections Mailroom/Intelligence Operations Officer
Colorado Department Of Corrections
08.2023 - Current
Assistant General Manager
Noodles & Company
05.2022 - 04.2023
Furniture Mover
Meathead Movers Inc.
08.2019 - 05.2020
Shift Leader
Philly's Best Steak
08.2018 - 08.2019
Associate
In-N-Out Burger
08.2016 - 07.2018
Bachelor of Arts - Political Science and Government
University of California, Merced