Shejarra Martinez
Hebron,KY
Summary
Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Cincinnati Eye Institute
Edgewood , KY
07.2022 - 04.2023
- Great administration, clients and patients.
- Managed front desk, answer phone calls.
- Create profile, verify all data is up to date.
- Verify insurance and up load insurance to profile.
- Scheduled appointments & follow up.
Receptionist Assistant
Transition Inc.
Covington , KY
10.2021 - 06.2022
- Greet administration, agencies and clients.
- Manage the front desk, answer phone calls, verify voicemails and relay them to appropriate resource.
- Create profile, verify that all data is up to date and correct.
- Verify insurance and up load insurance to profile.
- Enroll client into health care plan.
- Observed strict HIPPA according to company police
Patient Service Representative
Healthpoint Family Care
Covington , KY
01.2018 - 09.2021
- Greet administration, clients, and patients.
- Managed front desk, answer phone calls & verify voicemails.
- Create profile, verify all data is up to date and correct.
- Verify insurance, update in system & up load insurance to profile.
- Schedule patients appointments & follow up.
- Observed strict HIPPA guidelines at all time according to the company policy.
Education
Associate of Arts -
Instituto De Educacion Tecnica Ocupacional La Reine
Manati, PR05-2000
High School Diploma -
Lino P Rivera
Vega Baja, Puerto Rico05-1997
Skills
- Detail Oriented
- System Updates
- Appointment Scheduling
- Reception Management
- Customer Service
- Bi-lingual
- Notary
- Microsoft, Excel, Outlook
Timeline
Patient Service Representative
Cincinnati Eye Institute
07.2022 - 04.2023
Receptionist Assistant
Transition Inc.
10.2021 - 06.2022
Patient Service Representative
Healthpoint Family Care
01.2018 - 09.2021
Associate of Arts -
Instituto De Educacion Tecnica Ocupacional La Reine
High School Diploma -
Lino P Rivera
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