Shekial Johnson'brothers
Daytona Beach,FL
Summary
Detailed oriented and customer focused with strong work ethic and excellent communication skills, seeking an entry level Bank Teller position to provide exceptional service and support to clients while contributing to the growth of a reputable financial institution.
Overview
10
10
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
Greenberg Dental & Orthodontics
Port Orange, FL
06.2018 - Current
- Took digital X-rays of teeth using radiographic equipment.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Front Desk Receptionist
Dayton Children's
Daytona Beach Shores , Florida
08.2017 - 06.2018
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for patients.
- Handled cash transactions accurately,balancing the deposit at the end of the day.
Sales Associate/Front End Supervisor
Ross Dress For Less
Ocala, Florida
04.2014 - 08.2016
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Education
Dental Assisting
Americare School of Nursing
Fern Park, FL04-2003
High School Diploma -
Vanguard High School
Ocala, FL05-2001
Skills
- Inbound and Outbound Calling
- Data Entry
- Credit card payment processing
- Professional telephone demeanor
- Documentation
- Money Handling
- Cash counting
- Financial Transactions
- Customer Relationship Management
- Upselling skills
Timeline
Dental Assistant/Front Desk Receptionist
Greenberg Dental & Orthodontics
06.2018 - Current
Front Desk Receptionist
Dayton Children's
08.2017 - 06.2018
Sales Associate/Front End Supervisor
Ross Dress For Less
04.2014 - 08.2016
Dental Assisting
Americare School of Nursing
High School Diploma -
Vanguard High School
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