Shekinah Brewster
Birmingham,Alabama
Summary
Experienced business professional with a background in logistics and financial services seeking a position in a reputable organization. Thrives as a team player and driven individual, aiming to advance professional career in a company with challenging programs and growth opportunities. Excitement to contribute to the organization's mission, vision, and core values is evident. Possesses strong skills in analysis, problem solving, collaborative consultation, and financial management. Confidence in ability to use relevant data to inform directives is unwavering.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Wells Fargo
09.2020 - Current
- Managed instant card issuance processes, overseeing printing, mailing, and in-branch systems.
- Addressed advanced card management problems originating from escalated customer calls.
- Executes card maintenance tasks such as modifications to cards.
Environmental Service Specialist
University of Alabama at Birmingham
02.2016 - 09.2020
- Ensured waiting area and rooms were kept spotless and visually appealing.
- Greeted patients and families, maintaining facility and team professionalism, with friendly support.
- Inventoried, maintained, or repaired cleaning supplies, and ordered more.
- Prepared rooms according to furniture adjustments and cleaning requirements before patient admission.
- Maintained cleanliness standards by disinfecting high-touch areas regularly.
Education
High School Diploma -
Woodlawn High School
Birmingham, Alabama05.2011
Skills
- Customer Service Skills
- Product Knowledge
- Quality Focus
- Documentation Skills
- Phone Skills
- Resolving Conflict
- Organizational Skills
- Adaptability
- Ability to Work Under Pressure
- Computer Skills
- Ability to Operate Multiple Monitor Screen
Timeline
Customer Service Representative
Wells Fargo
09.2020 - Current
Environmental Service Specialist
University of Alabama at Birmingham
02.2016 - 09.2020
High School Diploma -
Woodlawn High School