Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shekinah Mutoniwase

Louisville,KY

Summary

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

DSP

Pillar
Louisville, KY
07.2024 - 09.2024
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Assisted individuals in development of social skills to become integrated in community.

Cashier

Walmart
Louisville, KY
03.2024 - 07.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.

Hotel Waiter

Kigali Convention Center
Louisville, KY
07.2022 - 11.2023
  • Greeted guests in a friendly and professional manner.
  • Assisted guests with menu selections, providing detailed descriptions of each dish.
  • Responded to customer inquiries in an efficient and timely fashion.
  • Ensured proper food safety and sanitation standards were met when handling food and beverages.
  • Took orders accurately from customers, entered them into the point-of-sale system and relayed to kitchen staff.
  • Provided excellent customer service at all times.
  • Checked back with customers to ensure satisfaction with each course served.

Education

High School Diploma -

GS Ste Bernadette-Save
Kigali City
07-2021

Skills

  • Appointment Scheduling
  • Behavioral Management
  • Social Skills Development
  • Client safety and first aid
  • Healthcare
  • First-aid and CPR
  • First aid and safety
  • Charting and documentation
  • Client Support
  • Quality program protocols
  • Behavior redirection

Certification

  • Permit

Languages

English
Professional
French
Limited
Swahili
Limited

Timeline

DSP

Pillar
07.2024 - 09.2024

Cashier

Walmart
03.2024 - 07.2024

Hotel Waiter

Kigali Convention Center
07.2022 - 11.2023
  • Permit

High School Diploma -

GS Ste Bernadette-Save
Shekinah Mutoniwase