Shelbee Vossoughi
Moraga,CA
Summary
- Communications Major at Saint Mary's College of California
- Experience in leadership as working as a barista and volunteer work
- Experienced in social skills, customer service, and food preparation
- Been in the customer service industry for 5 years now
Overview
5
5
years of professional experience
Work History
Barista
Drinx Drive Thru Espresso Bar
06.2018 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and windows/window sills daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
BBA - Communications
Saint Mary's College of California
Moraga, CA06.2026
High School Diploma -
Willow Glen High School
San Jose, CA06.2022
Skills
- Food Preparation and Safety
- Cash Register Operation
- Coffee Machinery
- Station Preparation
- Team Leadership
- Good Customer Service
Timeline
Barista
Drinx Drive Thru Espresso Bar
06.2018 - Current
BBA - Communications
Saint Mary's College of California
High School Diploma -
Willow Glen High School