Shelbey Fisher
Surprise,AZ
Summary
Dynamic professional with experience at Gallagher Bassett Services Inc., excelling in time management and problem-solving. Proven ability to streamline claims processes and enhance operational efficiency. Skilled in professional communication and organized multitasking, ensuring timely benefit payments and superior client support in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Homemaker
Self-employeed
03.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Homeschool Educator
- Household Manager
Technical Assistant/Workers' Compensation Claims Assistant
Gallagher Bassett Services Inc.
06.2013 - 03.2017
- Assisted Workers Compensation claims adjusters with administration of medical only and indemnity claims from initial report through resolution.
- Processing claims.
- Prepared and issued routine correspondence, notices, and benefit documents with required statutory timeframe.
- Monitored claim dairies and deadlines to support timely benefit payments.
- Filed/scanned all correspondence in the appropriate claim file.
Veterinary Assistant
Mast Blvd. Pet Hospital
04.2011 - 05.2013
- Assisted veterinarians in performing examinations and administering treatments to various animal species.
- Prepared and maintained surgical instruments, ensuring compliance with sanitation protocols.
- Monitored animal behavior and vital signs during recovery periods to ensure patient safety.
- Educated pet owners on post-care instructions and general animal care practices.
- Managed inventory of medical supplies, ordering replacements as needed to maintain stock levels.
- Supported daily operations by scheduling appointments and maintaining accurate patient records.
- Collaborated with team members to improve workflow efficiency in clinic operations.
- Trained new staff on hospital protocols and best practices for animal handling techniques.
- Positioned animals for diagnostic imaging such as x-rays and scans.
Education
High School Diploma -
Arizona Department of Education
Phoenix, AZSkills
- Time management
- Problem solving
- Organized
- Multitasking
- Professional Communication
Timeline
Homemaker
Self-employeed
03.2017 - Current
Technical Assistant/Workers' Compensation Claims Assistant
Gallagher Bassett Services Inc.
06.2013 - 03.2017
Veterinary Assistant
Mast Blvd. Pet Hospital
04.2011 - 05.2013
High School Diploma -
Arizona Department of Education