Shelbi Brown
Blue Springs,MO
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Continually collaborating with healthcare professionals to determine best possible outcome as it relates to a patient discharge for long term health success. Dependable Meds to Beds Technician that is effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician II/ Meds to Beds
Saint Luke's Hospital
05.2015 - Current
- Maintains contact with other department heads, medical staff, and nursing staff to determine needs, resolve problems, improve processes, and promote effective drug therapy.
- Trained new 8 pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.Medication net revenue is ~585K, and UOS 18.9% Below Budget
- Delivered exceptional customer satisfaction by proactively addressing patient concerns and meeting or exceeding expectations throughout the medication delivery process by decreasing readmission rates to less than 11.9% of those utilizing Meds to Beds Program.
Certified Lead Pharmacy Technician
Sam's Club Pharmacy
09.2015 - 05.2017
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled.
- Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
- Improved customer satisfaction, addressing concerns and answering questions about medications and health conditions.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
Lead Pharmacy Technician/ Inventory Specialist
CVS Pharmacy
06.2008 - 09.2015
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Reduced medication errors by implementing a meticulous double-check system for all prescriptions filled.
- Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
- Promoted teamwork among 10 pharmacy staff, fostering a collaborative environment for improved productivity.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
Education
Master of Business Administration - Management
University of Phoenix
Tempe, AZ02.2022
Master of Health Administration -
University of Phoenix
Tempe, AZ02.2022
Bachelor of Health Administration/Management -
University of Phoenix
Tempe, AZ02.2020
Skills
- Data Entry, Modeling, Management,
- Inventory Management Control
- Pharmaceutical insurance claims, Health claims and Medical billing adjudication Insurance planning, Budgeting, and Contracting
- Epic Systems, Willow Ambulatory, RMS, Resolute Professional Billing
- Record Keeping, (EMR), (HIT)
- Reimbursement Reconciliation
- Medical Terminology
- Microsoft Offices
- Vendor Sourcing
- Technical Support
- Project Planning
Affiliations
- The Nation Society of Leadership and Success
Certification
- CPhT - Certified Pharmacy Technician
- BLS - Basic Life Support
Timeline
Certified Lead Pharmacy Technician
Sam's Club Pharmacy
09.2015 - 05.2017
Certified Pharmacy Technician II/ Meds to Beds
Saint Luke's Hospital
05.2015 - Current
Lead Pharmacy Technician/ Inventory Specialist
CVS Pharmacy
06.2008 - 09.2015
Master of Business Administration - Management
University of Phoenix
Master of Health Administration -
University of Phoenix
Bachelor of Health Administration/Management -
University of Phoenix
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