Shelbi Hiatt
Tremonton,UT
Summary
Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly ethical and reliable support specialist and leader that blends advanced organizational, technical and business. Works effectively with management abilities in functional teams in ensuring operational and service excellence. Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. High management abilities in financial, personnel and clerical areas.
Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer service and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring abilities to enhance employees and boost performance.
Overview
1
1
year of professional experience
Work History
Office Manager, Head Wrapper
Watkins Custom Meats
08.2022 - 07.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Invoicing for Customers
- Oversaw office inventory activities by ordering and restocking and shipment receiving.
- Maintained high level of customer service through friendly and polite demeanor.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate items.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Weighed, wrapped and labeled meat products for customers, and retail.
- Kept shelves and display cases organized, products fronted and expired items removed.
- Identified cuts of meat, grading and pricing accordingly.
- Ground meats such as beef, pork, lamb, wild game to prepare for packaging and sale.
- Operated commercial-grade butchery equipment such as , grinders,slicers wrapping machine.
- Used boning knife, twine to shape, lace, and tie roasts.
- Google Docs, Sheets,Slides
Administrative Assistant
Bear River Canal Company
03.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders.
- Received and sorted incoming mail and packages to distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Verified transactions, product orders and shipping dates and entered information into computer.
- Billing Invoices
- Input data into spreadsheets and databases.
- Filing old and new certificates.
- Taking mail to the post office and mail out certified mail to customers.
Education
High School Diploma -
Bear River High School
Garland, UT06.2021
Skills
- Data Entry and 10-Key
- Billing and Invoicing, Microsoft Office, Google, and Retail Sales
- Office Supplies and Inventory, and Retail Sales
- Scheduling, Organization, Budgeting, Strategic Planning, and Email Correspondence
- Customer Satisfaction, Eye Hand Coordination
- Handling Payments
- Telephone Etiquette, Copying, Scanning, Sorting and Labeling
- Employee Timesheet Processing
- Meat Weighing and Labeling
- Safety and Sanitation Standards
- Hazard Analysis and Critical Control Points (HACCP)
- Carcass Inspection
- Food Safety, Quality, and Meat Storage and Temperature Monitoring
- Time Management Daily Logs, Organization
- Meat Grinding
- Smoking Meat on smoker
- Moving Carcass from Inspected building into the custom shop to be processed
- Wrapping,Boxing, Shipping, Labeling, and Heavy Lifting
- New Employee Training
- Cleaning and Sanitizing, Restroom Up keep, Laundry Duties
Timeline
Office Manager, Head Wrapper
Watkins Custom Meats
08.2022 - 07.2023
Administrative Assistant
Bear River Canal Company
03.2022 - 01.2023
High School Diploma -
Bear River High School
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