Shelbi Thompson
Los Angeles,CA
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Transportation professional prepared for this role with substantial experience in safely operating buses and ensuring timely route completion. Focuses on team collaboration and reliability, adapting to changing schedules and passenger needs seamlessly. Exhibits strong organizational and multitasking abilities, valued by employers for consistent performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bus Operator
MV TRANSPORTAION
05.2022 - 08.2022
- Bus Operator for public transportation
- Accept fare and transfers
- Transported passengers on assigned routes
- Followed DOT safety rules and regulations
- Customer Service
- Wheelchair securement Certification
Bus Operator
GARDENA TRANSIT
09.2021 - 12.2021
- Bus Operator for public transportation
- Accept fare and transfers
- Followed ADA rules and regulations
- Transported passengers on assigned routes
- Exceptional customer service
MOBILE PHLEBOTOMY TECHNICIAN
APPS
09.2021 - 11.2021
- Travels outside of a clinic to patients location
- Processed blood samples with centrifuge
- Verify patient identification and explains sampling procedure
- Performed venipuncture and finger sticks
- Obtained B/P, weight , height and urinalysis specimen
- Performed pregnancy test
- Input medical information and processing specimens for lab
Bus Operator
AVTA
05.2020 - 09.2020
- Bus operator in Lancaster/Palmdale area
- Except fare and transfer
- Customer Service for public transportation
- Followed all DOT safety regulations
- Customer service for ADA passengers
Bus Operator
COACH USA FLYAWAY
02.2019 - 03.2020
- Bus operator at LAX
- Board and Alight passengers at every airline
- Transported passengers to LAX from Van Nuys bus terminal
- Load and unload luggage
- Greet passengers /Customer Service
Bus Operator
SWISSPORT
08.2017 - 09.2018
- Bus operator at LAX airfield
- Transported passengers to and from different airline terminals
- Assigned pick up and drop according to flight schedules
- Obeyed all LAWA safety traffic rules and regulations
- Abide by DOT Safety rules and regulations
- Load and unload passengers luggage
Bus Operator
NATIONAL TOUR INT.
06.2017 - 09.2018
- Public transit bus operator
- Obeyed all safety traffic rules and regulations
- Tour Events for Disneyland theme park
- Tour Events for Nokia Center
- Transported passengers to Disneyland from parking structures
Bus Operator
MTA
06.2013 - 05.2017
- Public transit bus operator.
- Transported passengers on an assigned scheduled routes
- Obeyed all safety traffic rules and regulations
- Accepted fares and transfers
- Customer service for public transportation
Community Affairs
Children Hospital
06.2010 - 09.2010
- Car seat awareness advocate.
- Assistant answered phone calls.
- Use basic computer skills word Microsoft, excel, and power point presentations.
- Writing and releasing publicity material such as press releases and developing public relations strategies that promote the organizations mission.
- Organizing events, coordinating volunteers for fundraisers etc.
Cashier/ Guest Services
The Grove Pacific Theater
04.2008 - 02.2009
- Welcoming customers, answering their questions, helping them locate theater, and providing advice or recommendations.
- Operating scanners, scales, cash registers, and other electronics.
- Balancing the cash register and generating reports for credit and debit sales
- Custodian
Education
Diploma - High School
John Marshall High School
Los Angeles, CA06-2009
Associate of Arts - General Science
Santa Monica College
Santa Monica, CA06-2026
Associate of Arts - Liberal Arts- Social & Behavioral Sciences
Santa Monica College
Santa Monica, CA06-2026
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- CDL class B license
- Customer relations skills
Certification
- PT - Phlebotomy Technician
Languages
American Sign Language
Limited Working
Timeline
Bus Operator
MV TRANSPORTAION
05.2022 - 08.2022
Bus Operator
GARDENA TRANSIT
09.2021 - 12.2021
MOBILE PHLEBOTOMY TECHNICIAN
APPS
09.2021 - 11.2021
Bus Operator
AVTA
05.2020 - 09.2020
Bus Operator
COACH USA FLYAWAY
02.2019 - 03.2020
Bus Operator
SWISSPORT
08.2017 - 09.2018
Bus Operator
NATIONAL TOUR INT.
06.2017 - 09.2018
Bus Operator
MTA
06.2013 - 05.2017
Community Affairs
Children Hospital
06.2010 - 09.2010
Cashier/ Guest Services
The Grove Pacific Theater
04.2008 - 02.2009
Diploma - High School
John Marshall High School
Associate of Arts - General Science
Santa Monica College
Associate of Arts - Liberal Arts- Social & Behavioral Sciences
Santa Monica College
Awards & Acknowledgements
Multiple great customer service as a bus operator for being dedicated to continuously improving customer satisfaction, exceeding expectations and reacting appropriately to ensure customer satisfaction. I've also demonstrated excellence in resolving conflicts and/or when facing challenges. I studied at LA Vocational Institute and completed National Health Association Certification, as a Certified Phlebotomy Technician 1. I am dedicated in furthering my education I have completed all prerequisites to apply for a Registered Nursing Program.