Summary
Overview
Work History
Skills
Timeline
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Shelbie Bane

Olive Branch,MS

Summary

Account Manager accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products.

Overview

11
11
years of professional experience

Work History

Sales Account Manager

Clark Beverage Group
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific sales.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Billing Clerk

Lewis Thomason, P.C.
11.2020 - 10.2021
  • Accounts Payable
  • Accounts Receivable
  • Process credit card payments
  • Bank deposits
  • Manage trust accounts
  • Process check requests
  • Process personal reimbursements
  • Scan documents into case files

Office Manager / Administrative Assistant

TAS Environmental
07.2020 - 11.2020
  • Data Entry
  • Invoicing
  • Dispatch drivers
  • Employee time entry
  • Payroll
  • Inventory
  • Issue PO numbers
  • New Hire onboarding
  • Schedule pick up with customers

Administrative Coordinator/ Transportation Payroll

Maine’s Paper and Food Services
11.2019 - 05.2020
  • Transportation Payroll
  • Driver recruiting

Billing Clerk/ Title Clerk

Landers Auto Group
08.2018 - 11.2019
  • Title/ Tag Clerk
  • Bill out deals
  • New and Used Inventory Schedule
  • Schedule maintenance
  • Lien payoffs
  • Rebate submission
  • Post rebate payments

Accounts Payable/Receivable

All Star Chevrolet
10.2015 - 08.2018
  • Accounts Payable
  • Accounts Receivable
  • Service Cashier
  • Input invoices
  • Post all payments
  • Manage and maintain all business accounts
  • Operate multi-line phone
  • Reconcile accounts

Front Desk

Olive Branch Family Medical Center
09.2014 - 10.2015
  • Work in NexGen EPM and EHR
  • Successfully operate high volume Clinic
  • Enter all patient information and maintain their files
  • Verify information
  • Appointment scheduling and answering multi-line phones

Skills

  • Microsoft Office
  • Account Management
  • NexGen EPM and EHR
  • Excel
  • Account Reconciliation
  • Organizational Skills
  • Power Point
  • SAP
  • HR related duties
  • Reynolds
  • Quickbooks
  • Dispatch
  • Managing a team
  • CP Core
  • Conflict Resolution
  • Bookkeeping
  • Customer Relations
  • Operating Multi-Line Phone
  • Payroll
  • Financial Reporting
  • ADP
  • CDK
  • Dominion
  • ATO
  • Sales forecasting
  • Enthusiastic yet professional demeanor
  • Account servicing
  • Territory sales management

Timeline

Sales Account Manager

Clark Beverage Group
07.2024 - Current

Billing Clerk

Lewis Thomason, P.C.
11.2020 - 10.2021

Office Manager / Administrative Assistant

TAS Environmental
07.2020 - 11.2020

Administrative Coordinator/ Transportation Payroll

Maine’s Paper and Food Services
11.2019 - 05.2020

Billing Clerk/ Title Clerk

Landers Auto Group
08.2018 - 11.2019

Accounts Payable/Receivable

All Star Chevrolet
10.2015 - 08.2018

Front Desk

Olive Branch Family Medical Center
09.2014 - 10.2015

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Shelbie Bane