Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelbie Gates

Gallagher,WV

Summary

Hard-working Supervisor with extensive experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional service and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Consistently adaptive to changing circumstances and willing to go the extra mile for customers and employees alike.

Overview

13
13
years of professional experience

Work History

Supervisor

Areas USA
02.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Actively listened to complaints in an engaged manner, resolved relevant issues, and modeled top quality customer service for employees.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Supervisor at Starbucks

Applegreen
08.2021 - 01.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Actively listened to complaints in an engaged manner, resolved relevant issues, and modeled top quality customer service for employees.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Cashier Team Lead

HMSHost
08.2011 - 08.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Actively listened to complaints in an engaged manner, resolved relevant issues, and modeled top quality customer service for employees.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

GED -

Riverside High School, WV
Quincy, WV
07.2015

Skills

  • Training and mentoring
  • Goal-Oriented
  • Inventory Control
  • Staff Discipline
  • Employee Motivation
  • Effervescent Personality
  • Tenacious Work Ethic

Timeline

Supervisor

Areas USA
02.2023 - Current

Supervisor at Starbucks

Applegreen
08.2021 - 01.2023

Cashier Team Lead

HMSHost
08.2011 - 08.2021

GED -

Riverside High School, WV

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Shelbie Gates