Shelbie Seay
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Pet Pal Thrift Store
St. Petersburg, FL
06.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with visual displays that showcased seasonal trends or promoted specific product lines, driving greater interest from shoppers.
- Contributed to fundraising efforts by promoting thrift store donations within the local community.
- Promoted store events and special offers to customers, contributing to increased foot traffic and sales revenue.
- Developed relationships with repeat customers, resulting in higher customer loyalty and retention rates.
- Managed volunteer schedules and responsibilities effectively, optimizing workforce productivity during peak hours.
- Collaborated with fellow team members on store initiatives, leading to a more cohesive work environment.
- Maintained clean and organized workspaces throughout the store, enhancing overall shopping experience for customers.
Pet Groomer/Assistant Manager
Pet Supplies Plus
St. Petersburg, FL
03.2021 - 05.2024
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Reduced stress for anxious pets with gentle handling techniques and calming environments during grooming sessions.
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
- Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
Server
Cracker Barrel Country Store
St. Petersburg, FL
08.2020 - 03.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Food Runner
Caddy's On The Beach
St. Petersburg, FL
06.2019 - 03.2020
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Cashier
Pet Food Warehouse
St. Petersburg, FL
02.2017 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Northeast High School
St. Petersburg, FL05-2020
Skills
- Team leadership
- Multitasking and organization
- Problem-solving
- Outstanding communication skills
- Policies and procedures
- Strategic thinker
- Operations
- Accurate cash handling
- Time management
- Complex Problem-solving
Certification
CPR and First Aid Certified.
Timeline
Store Manager
Pet Pal Thrift Store
06.2024 - Current
Pet Groomer/Assistant Manager
Pet Supplies Plus
03.2021 - 05.2024
Server
Cracker Barrel Country Store
08.2020 - 03.2021
Food Runner
Caddy's On The Beach
06.2019 - 03.2020
Cashier
Pet Food Warehouse
02.2017 - 06.2019
High School Diploma -
Northeast High School