Shelbie Wilson
Hamilton,OH
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Looking to work for a company I can grow in and make my career.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Al-Joes
Hamilton, OH
03.2022 - Current
- Provide exceptional customer service to ensure customer satisfaction.
- Promoted available products and services to customers during service, account management and order calls.
- Enter Inventory into computer system.
- Cashier duties
- Unload stock
Food Service Worker
Alexander’s Deli
Hamilton, OH
07.2021 - 03.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Properly stored all leftover food items after each shift.
- Replenished condiments at customer tables as needed.
Food Preparation Worker
McDonald's
Hamilton, OH
12.2019 - 07.2021
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
Education
High School Diploma -
Hamilton High School
Hamilton, OH05-2022
Some College (No Degree) - General Studies
Sinclair Community College
Dayton, OHSkills
- Account updating
- Building rapport
- In-store support
- Quality control
- Tactful and diplomatic
- Adaptive team player
- High-energy attitude
- Professional telephone demeanor
- Retail store support
Timeline
Customer Service Representative
Al-Joes
03.2022 - Current
Food Service Worker
Alexander’s Deli
07.2021 - 03.2022
Food Preparation Worker
McDonald's
12.2019 - 07.2021
High School Diploma -
Hamilton High School
Some College (No Degree) - General Studies
Sinclair Community College
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