SHELBIE N Perez
Stockton,CA
Summary
Caring and patient professional with many years of experience helping load, unload, and monitor special needs individuals on bus. Tolerant and attentive when assisting individuals, attending to physical needs and enforcing rules. Maintained awareness of various disabilities and obtained updated training to meet specific needs.
Overview
13
13
years of professional experience
Work History
Parent Partner
Victor Community Support Services
Stockton, CA
11.2023 - 09.2025
- Facilitated parents in developing positive parenting skills and strategies for addressing challenging behaviors.
- Supported crisis intervention when necessary to address immediate safety concerns for families or children.
- Partnered with parents on how to handle diverse situations through behavior modeling and role-playing.
Nursery Care Provider
Christian Life Center
Stockton, CA
06.2023 - 11.2024
- Led children in development of social, communication and problem-solving skills.
- Developed trusting relationships with parents through active listening skills and compassionate understanding of children's needs.
- Verified all safety protocols were followed while working with children.
Correspondent Phone Support
Blue Shield of California
Lodi, CA
05.2022 - 08.2023
- Upheld quality control policies and procedures to increase customer satisfaction.
- Implemented proven techniques to de-escalate angry customers during telephone interactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
School Bus Driver
First Student
Stockton, CA
01.2021 - 04.2022
- Obeyed all DOT rules and regulations in addition to local laws.
- Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
- Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
Professional Bus Operator
Manteca Unified School District
Manteca, CA
08.2016 - 10.2018
- Ensured operation of a school bus during school hours, field trips during weekdays/weekends and special events.
- Conducted daily safety inspection of all safety equipment, exterior, interior and engine compartment of each bus used daily.
- Documented accurate records relating to transportation activities.
School Bus Driver
Stockton Unified School District
Stockton, CA
02.2015 - 08.2016
- Protected the safe loading and unloading procedures of students.
- Secured safe operation of wheelchair lift, with properly securing wheelchairs, and car seats.
- Managed transportion for students in a timely manner while keeping assigned route schedule.
School Bus Driver
Storer Transportation
Stockton, Ca
07.2012 - 02.2015
- Responded quickly in emergency situations by taking appropriate actions.
- Aided with loading and unloading of passengers as needed.
- Complied with all safety protocols when transporting students with special needs or disabilities.
Education
Certificate - Certified Positive Discipline Parent Educator
Positive Discipline Association
https://www.positivediscipline.com/catalog/discoun05-2025
Certificate - Certified Medi-Cal Peer Support Specialist
State Board Exam
Sacramento, CA04-2025
Certificate of Completion - Medi-Cal Peer Support Specialist
BestNow, Peer Wellness Collective
04-2024
High School Diploma -
Parkridge Private School
Long Beach, Ca11.2015
Skills
- Understands Safe CHP Procedures
- Documentation and record keeping
- Parenting skills training and Active listening
- Adaptability and Works Well Unsupervised
- Crisis intervention and Conflict resolution
- Behavioral support and Trauma-informed care
Timeline
Parent Partner
Victor Community Support Services
11.2023 - 09.2025
Nursery Care Provider
Christian Life Center
06.2023 - 11.2024
Correspondent Phone Support
Blue Shield of California
05.2022 - 08.2023
School Bus Driver
First Student
01.2021 - 04.2022
Professional Bus Operator
Manteca Unified School District
08.2016 - 10.2018
School Bus Driver
Stockton Unified School District
02.2015 - 08.2016
School Bus Driver
Storer Transportation
07.2012 - 02.2015
High School Diploma -
Parkridge Private School
Certificate - Certified Positive Discipline Parent Educator
Positive Discipline Association
Certificate - Certified Medi-Cal Peer Support Specialist
State Board Exam
Certificate of Completion - Medi-Cal Peer Support Specialist
BestNow, Peer Wellness Collective
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