Shelby Anderson

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with a POS system to place orders, manage bills, and handle a register.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Trained new staff on menu knowledge and service protocols, raising team's overall performance

• Implemented efficient filing systems for easy access to important financial documents, improving overall organization within the department.
• Entered figures using 10-key calculator to compute data quickly.
• Input financial data and produced reports using Microsoft and Adobe.
• Streamlined daily reporting information entry for efficient record keeping purposes.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Observed jail and inmate activity to maintain organization and safety.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.

I instructed a class of 22 students to build, program, and fly quadcopter drones. I organized games of drone soccer and other learning activities while encouraging pathways in aviation.

• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
• Maintained safety and security by overseeing students during gameplay.