Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Shelby Baker

Jeffersonville,OH

Summary

Developed skills in fast-paced, customer-focused environment, excelling in teamwork and customer service. Strong ability to manage multiple tasks, maintain high standards of cleanliness, and ensure food safety compliance. Looking to transition into new field where these transferable skills can be utilized effectively.

Overview

19
19
years of professional experience

Work History

Deli Team Member/Team Leader

Pilot Flying J
04.2023 - 08.2024

• Customer service skills & the ability to help maintain a customer focused culture

  • Ability to maintain equipment according to food safety standards
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Maintain well-organized and orderly deli area
  • Monitor hot deli case and keep stocked with fresh items
  • Prepare food to company standards by following process cards
  • Clean and organize dishes and utensils

Crew Member

Penn Station
02.2015 - 05.2015
  • Food Prep
  • Cleaning
  • Customer service
  • A demonstrated ability to multi-task while meeting cleanliness standards
  • Took orders, prepared meals, and collected payments

Crew Member

Wendy's
04.2013 - 10.2013
  • Food Prep
  • Cleaning
  • Customer service
  • A demonstrated ability to multi-task while meeting cleanliness standards
  • Demonstrated customer service to all patrons
  • Took orders, prepared meals, and collected payments

Crew Member

RJ Concessions
02.2006 - 05.2012
  • Take orders for food and beverages and prepare food items such as sandwiches and mushrooms using appropriate quantities of ingredients
  • Follow proper sanitation guidelines during food preparation and packing activities
  • Perform garnishing duties on salads, sandwiches and wraps according to customers' requirements and instructions
  • Process cash payments and tender change, along with ensuring that all received cash is well-accounted for and stored in a safe area
  • Took orders, prepared meals, and collected payments

Pizza Specialist

Mama Marveno's
02.2010 - 10.2011
  • Food Prep
  • Cleaning
  • Customer service
  • A demonstrated ability to multi-task while meeting cleanliness standards
  • Increased customer satisfaction by providing prompt and accurate pizza preparation

Education

High School -

UNIOTO HIGH SCHOOL
Chillicothe, OH
05.2013

Skills

  • Food safety
  • Cash handling proficiency
  • Reliability and punctuality
  • Interactive communication skills
  • Customer service

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Deli Team Member/Team Leader

Pilot Flying J
04.2023 - 08.2024

Crew Member

Penn Station
02.2015 - 05.2015

Crew Member

Wendy's
04.2013 - 10.2013

Pizza Specialist

Mama Marveno's
02.2010 - 10.2011

Crew Member

RJ Concessions
02.2006 - 05.2012

High School -

UNIOTO HIGH SCHOOL
Shelby Baker