SHELBY BANNISTER
Mustang,OK
Summary
Licensed esthetician enrolled in Fast Track Nursing program. Delivered exceptional client service and operational efficiency through strong relationship-building, effective problem-solving, and meticulous organization. Committed to enhancing patient experiences while leveraging a background in management, communication, and administrative support.
Overview
16
16
years of professional experience
Work History
Studio Manager & Lash Artist
Deka Lash
Yukon, Oklahoma
05.2025 - Current
- Manage daily studio operations while maintaining a welcoming, professional, and client-focused environment.
- Coordinated appointments, scheduling, client communication, and daily workflow to enhance client experience.
- Provide personalized service while building trusting relationships with clients.
- Managed multiple responsibilities simultaneously in a busy, fast-paced setting to ensure smooth operations.
- Support and lead team members while helping ensure efficient studio operations.
- Supported and led team members to maintain efficient studio operations and foster a collaborative environment.
- Handle multiple responsibilities simultaneously in a busy, fast-paced setting.
- Identify needs quickly, solve problems, and adapt to changing priorities throughout the workday.
Studio Manager & Lash Artist
Deka Lash
Wichita, Kansas
01.2024 - 05.2025
- Oversaw studio operations, client scheduling, customer service, and team workflow to enhance overall client experience.
- Built strong client relationships through attentive and personalized service.
- Demonstrated leadership, dependability, and initiative in daily studio operations.
- Developed strong relationships with clients through personable and attentive service.
- Resolved scheduling issues and client concerns to ensure smooth studio operations.
- Assisted with resolving scheduling issues and client concerns efficiently.
- Maintained an organized environment while managing competing priorities and deadlines.
Office Assistant
Bannister Financial Group
01.2011 - 01.2025
- Supported daily operations of family-owned financial business through administrative and clerical tasks.
- Prepared documents, entered data, organized records, and facilitated smooth office operations.
- Communicated professionally with clients by phone, email, and in person.
- Worked with confidential and sensitive information while maintaining discretion and professionalism.
- Utilized Microsoft Word and online document platforms to prepare and manage business documents.
- Organized files and addressed various administrative requests to ensure office efficiency.
- Adapted to changing priorities and took initiative to complete tasks efficiently.
Education
Associates - Finance/Marketing
Cowley County Community College
Arkansas City, KSAssociate of Science - Fast Track Nursing Program
Mid-America Christian University (MACU)
Oklahoma City, OK01-2028
Skills
- Appointment coordination
- Patient & Client Relations
- Customer Service
- Professional Communication
- Studio Operations
- Office Administration
- Organization & Time Management
- Fast-Paced Multitasking
- Problem Solving
- Office application proficiency
- Client Management
- Verbal and written communication
- Record Keeping
- Professional confidentiality
- Quick adaptability
Personal Information
Title: Patient Care Coordinator
Timeline
Studio Manager & Lash Artist
Deka Lash
05.2025 - Current
Studio Manager & Lash Artist
Deka Lash
01.2024 - 05.2025
Office Assistant
Bannister Financial Group
01.2011 - 01.2025
Associates - Finance/Marketing
Cowley County Community College
Associate of Science - Fast Track Nursing Program
Mid-America Christian University (MACU)