Shelby Bell
Proctorville,OH
Summary
Detail-oriented professional with strong skills in HIPAA compliance and medical records maintenance. Proven ability to streamline communication and coordinate patient care effectively. Healthcare professional prepared for administrative roles within medical settings, bringing valuable experience in patient interaction and record management. Known for reliability in team settings and adaptability to dynamic healthcare environments. Proficient in managing patient information, scheduling, and ensuring smooth communication among medical staff.
Overview
5
5
years of professional experience
Work History
Unit Clerk
Marshall Health Network
Huntington, WV
05.2025 - 02.2026
- Managed patient records and ensured accurate data entry in electronic health record systems.
- Coordinated patient scheduling and appointment confirmations to optimize clinic workflow.
- Communicated effectively with healthcare providers, patients, and administrative staff to resolve inquiries.
- Maintained inventory of medical supplies, ensuring timely restocking and availability for clinical operations.
- Implemented filing systems that enhanced organization and retrieval of patient documents.
- Streamlined communication processes between departments to improve coordination of patient care services.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Obtained and organized medical records for office visits and scheduled labs.
- Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
- Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
- Answered phone calls and messages for unit, scheduling appointments, and handling patient inquiries.
Nurse Aide
Marshall Health Network
Huntington, WV
07.2024 - 05.2025
- Assisted patients with daily living activities to promote comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare team to implement individualized care plans effectively.
- Educated patients and families on health management and wellness practices.
- Maintained cleanliness and organization of patient areas to ensure a safe environment.
- Participated in quality improvement initiatives to elevate patient care standards.
- Trained new staff on protocols and best practices, enhancing team efficiency.
- Documented patient progress accurately in electronic health records for continuity of care.
Registered Pharmacy Technician
CVS Pharmacy
Ironton, OH
08.2022 - 07.2024
- Processed and dispensed medications accurately to ensure patient safety and compliance.
- Managed inventory levels, conducting regular checks to minimize stock discrepancies.
- Assisted pharmacists in preparing prescriptions, enhancing workflow efficiency and accuracy.
- Educated patients on medication usage, side effects, and storage requirements for optimal health outcomes.
- Maintained cleanliness and organization of pharmacy workspace to meet health regulations consistently.
- Collaborated with healthcare team members to address patient inquiries and resolve medication concerns promptly.
- Trained new pharmacy technicians on operational procedures and best practices for improved service delivery.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
Sales Associate
Food Fair Supermarket
Ironton, OH
11.2021 - 08.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure efficient operations.
- Operated point-of-sale system accurately to process transactions and handle cash management.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Associate
Superhero Creamery
Ashland, KY
03.2021 - 11.2021
- Stocked shelves and replenished inventory to support product availability for customers.
- Collaborated with team members to achieve daily sales targets and improve service quality.
- Resolved customer complaints promptly to maintain satisfaction and foster loyalty.
- Participated in training sessions to learn about products and improve sales techniques.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Early Childhood Education
Ohio University
Ironton, OHHigh School Diploma -
Symmes Valley High School
Willow Wood05.2022
Skills
- HIPAA compliance
- Clerical support
- Documentation skills
- Reception management
- Medical records maintenance
- Strong organization
- Unit administrative support
- Teamwork and collaboration
- Problem-solving skills
- Relationship building
Timeline
Unit Clerk
Marshall Health Network
05.2025 - 02.2026
Nurse Aide
Marshall Health Network
07.2024 - 05.2025
Registered Pharmacy Technician
CVS Pharmacy
08.2022 - 07.2024
Sales Associate
Food Fair Supermarket
11.2021 - 08.2022
Sales Associate
Superhero Creamery
03.2021 - 11.2021
Bachelor of Science - Early Childhood Education
Ohio University
High School Diploma -
Symmes Valley High School