Shelby Boone
Choudrant,LA
Summary
Highly-motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Able to quickly master new skills and work effectively unsupervised. Experienced in customer service, multitasking, and time management. Committed to providing positive and memorable customer experiences.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Ruston, LA
04.2024 - Current
- Greeted, served, and assisted customers with their needs and issues.
- Organized workstations efficiently so that tasks could be completed quickly during peak and any hours
- Adhered to health department regulations concerning sanitation standards.
Barista
Starbucks
Prairieville, LA
08.2022 - 06.2024
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Sales Associate
American Eagle Outfitters, Inc
Gonzales, LA
09.2021 - 05.2022
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Developed promotional strategies to increase sales volume.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Dutchtown High School
Geismar, LA05-2023
Associate of Arts - General Studies
River Parishes Community College
Sorrento, LA05-2023
Associate of Applied Science - Business And Technology
Louisiana Delta Community College
Monroe, LASkills
- Product Upselling
- Friendly and outgoing
- Exceptional customer service
- Positive and professional
- Speedy and efficient
- Excellent math skills
- New Hire Training
- Safe Food Handling
Timeline
Barista
Starbucks
04.2024 - Current
Barista
Starbucks
08.2022 - 06.2024
Sales Associate
American Eagle Outfitters, Inc
09.2021 - 05.2022
High School Diploma -
Dutchtown High School
Associate of Arts - General Studies
River Parishes Community College
Associate of Applied Science - Business And Technology
Louisiana Delta Community College