Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Brooks

Mobile,AL

Summary

Quick learner, Dynamic professional with a proven track record at Safety Wear House, excelling in store operations and customer service. Leveraged problem-solving skills to enhance customer satisfaction and implemented promotional strategies that improved store presentation. Experienced in teamwork and collaboration, ensuring efficient project completion as a Tree Arborist at Trimmin Up.

Professional, with experience in overseeing operations, ensuring store efficiency, and enhancing customer satisfaction. Expertise in managing inventory, and implementing sales strategies. Strong focus on team collaboration and adaptability to changing needs. Reliable with exceptional organizational and leadership skills, driving successful outcomes in fast-paced environment.

Overview

9
9
years of professional experience

Work History

Key Holder Supervisor

Safety Wear House
03.2023 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Tree Arborist

Trimmin Up
01.2017 - 03.2023
  • Collaborated with team members on complex tree projects, ensuring efficient completion of tasks.
  • Built strong customer relationships by promptly responding to inquiries or concerns about their landscape.
  • Increased customer satisfaction with professional communication and a high level of arboriculture knowledge.
  • Performed risk assessments for client properties, addressing potential hazards before they became issues.
  • Utilized specialized equipment for safe and efficient tree work, reducing job completion times.

Education

Satsuma High School
Satsuma, AL
05.2009

Skills

  • Store operations
  • Promotional strategies
  • Daily reporting
  • Safety enforcement
  • Problem-solving
  • Teamwork and collaboration
  • Manufacturing
  • Packaging operations
  • Workplace cleanliness
  • Handling raw materials
  • Assembly and production
  • Power tool operation

Timeline

Key Holder Supervisor

Safety Wear House
03.2023 - Current

Tree Arborist

Trimmin Up
01.2017 - 03.2023

Satsuma High School

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