Shelby Christie
Sallisaw
Summary
Dynamic Tanning Department Manager with expertise in order management and employee scheduling. Known for training and mentoring teams to achieve high customer satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Tanning Department Manager
Gans Git-N-Go
111516 S 4690 RD
09.2020 - Current
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Managed inventory levels.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented process improvements to enhance workflow efficiency.
- Managed all required paperwork for business.
Clerk
Gans Git-N-Go
111516 S. 4690 RD
01.2018 - 09.2020
- Developed promotional displays, contributing to increased sales during seasonal events.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Clerk
Fiesta Mart
1003 OK-2 S. Warner OK. 74469
11.2015 - 11.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate inventory records through regular stock checks and reconciliations.
- Implemented organization strategies for merchandise displays, enhancing product visibility.
Clerk
Gans Git-N-Go
111516 S 4690 RD Muldrow OK. 74955
07.2013 - 05.2015
- Assisted in training new employees on store procedures and customer service standards.
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Coordinated with team members to streamline daily operations and improve workflow efficiency.
- Monitored product expiration dates, reducing waste through timely stock rotation practices.
Education
Associate of Science -
Associate of Science - Occupational Therapy
Connors State College
Warner, OK05-2017
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Goals and performance
- Order management
- Employee scheduling
- Scheduling
- Product restocking
- Vendor relationship management
Timeline
Tanning Department Manager
Gans Git-N-Go
09.2020 - Current
Clerk
Gans Git-N-Go
01.2018 - 09.2020
Clerk
Fiesta Mart
11.2015 - 11.2016
Clerk
Gans Git-N-Go
07.2013 - 05.2015
Associate of Science -
Associate of Science - Occupational Therapy
Connors State College