Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shelby Coles

2383 Parkertown Rd White Pine,TN

Summary

A motivated individual working to further my knowledge, increase experience, and improve the quality of lives that surround me.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Chili's
01.2023 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Server/Food Runner

Country Club of Orlando
04.2021 - 12.2022


  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Server

Another Broken Egg Cafe
02.2021 - 05.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

Carrabba's Italian Grill
08.2018 - 01.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associates of Science in Nursing -

South College
Knoxville, TN
12.2024

High School Diploma -

Island Coast High School
Cape Coral, FL
05.2017

Skills

  • Strong Work Ethic
  • Strong leadership
  • Problem solving
  • Active listener
  • Adaptability
  • Attentional to detail

Accomplishments

    Clinical experience as a student nurse.

    Fundamentals of Nursing- Fort Sanders- 60 hours

    Maternal Infant- Fort Sanders- 36 hours

    Adult Health I- Fort Sanders- 90 hours

    Mental Health- Peninsula Hospital- 36 hours

    Adult Health II- Fort Sanders- 90 hours

    Pediatric- East Tennessee Children's Hospital- 36 hours

    Adult Health Practicum- 90 hours

    Total hours: 438

Certification

BLS- 2023


Timeline

Server

Chili's
01.2023 - Current

Server/Food Runner

Country Club of Orlando
04.2021 - 12.2022

Server

Another Broken Egg Cafe
02.2021 - 05.2021

Server

Carrabba's Italian Grill
08.2018 - 01.2021

Associates of Science in Nursing -

South College

High School Diploma -

Island Coast High School
Shelby Coles