Shelby Constable
Dayton,OH
Summary
Dynamic hospitality professional with extensive experience at Sueno, excelling in customer service and employee training. Proven ability to enhance guest satisfaction and streamline operations through effective table management and menu knowledge. Skilled in food safety practices, ensuring a clean and efficient dining environment while delivering exceptional dining experiences.
Overview
4
4
years of professional experience
Work History
Server/Hostess Manager
Sueno
Dayton, OH
06.2021 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Managed dining room layout to maximize efficiency of staff members.
- Took reservations over phone and in person.
- Assigned patrons to suitable tables according to server rotation.
Prep Cook
Broken Egg Cafe
Beavercreek , OH
01.2021 - 06.2021
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Measured ingredients accurately using measuring cups and spoons.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
Education
High School Diploma -
Stivers School For The Arts
Dayton, OH05-2016
Skills
- Customer service
- Menu knowledge
- Order management
- Table management
- Employee training
- Food safety
Timeline
Server/Hostess Manager
Sueno
06.2021 - Current
Prep Cook
Broken Egg Cafe
01.2021 - 06.2021
High School Diploma -
Stivers School For The Arts
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