Shelby Corliss
West Springfield,MA
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Warehouse Stocker
Costco
10.2023 - Current
- Collaborated with team members to complete daily tasks and achieve store goals.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
- Ensured accurate pricing by routinely updating shelf tags and promotional materials.
- Increased efficiency by participating in regular team meetings to discuss workplace strategies and streamline processes.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
Optometrist Assistant
20/20 Vision
02.2023 - 10.2023
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing, and contact lens fittings.
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Assisted with frame selection process, helping patients choose eye wear that best suited their lifestyle needs and preferences.
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
- Promoted eye health education, providing informative materials to patients on proper eye wear care and maintenance.
General Manager
Smoke Zone
03.2019 - 10.2022
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with vendors, and partners to ensure long-term success and loyalty.
- Analyzed market trends and competitor activities to create competitive advantages.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Associate of Arts - Graphic Communications And Digital Photography
Springfield Technical Community College
Springfield, MA05.2025
High School Diploma -
Springfield High School
Springfield, MA05.2018
Skills
- Advertising and marketing
- Digital Communications
- Sales Techniques
- Customer Relationship Management (CRM)
- Customer Service
- Proficient in Lightroom, Adobe Photoshop , Adobe InDesign and Microsoft Excel
- Staff Management
- Verbal and written communication
Timeline
Warehouse Stocker
Costco
10.2023 - Current
Optometrist Assistant
20/20 Vision
02.2023 - 10.2023
General Manager
Smoke Zone
03.2019 - 10.2022
Associate of Arts - Graphic Communications And Digital Photography
Springfield Technical Community College
High School Diploma -
Springfield High School
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