Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shelby Elliott

Shelby Elliott

Edmond,OK

Summary

Highly skilled payroll professional with 10 years of comprehensive understanding of payroll systems and compliance regulations. Proven ability to streamline processes, ensure accuracy, and adapt to evolving needs. Strong focus on team collaboration and driving results through effective communication and problem-solving. Known for reliability and consistently delivering high-quality outcomes in fast-paced environments while maintaining a high work load and team morale.

Overview

9
9
years of professional experience

Work History

Payroll Director

Advantage Surgical and Wound Care
02.2022 - 02.2025
  • Oversaw payroll operations for a workforce of over 300 employees, ensuring precise and timely processing with a hands-on approach. All payroll processing, implementation, auditing etc. were done by me specifically to ensure accuracy and effectiveness.
  • Spearheaded the implementation of a new payroll system resulting in a reduction of errors and saving 200 hours per year - this resulting in close to 8 hours saved per payroll run.
  • Collaborated with HR department to streamline onboarding procedures, ultimately boosting efficiency.
  • Successfully resolved intricate payroll discrepancies, contributing to higher levels of employee satisfaction.
  • Analyzed payroll data to optimize cost management strategies and ensure compliance with federal and state regulations.
  • Originally brought on to restructure the payroll process
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Payroll team went from 100% turn over to 100% retention once I took over the department.
  • Original payroll accuracy rate was 75%. Once I took over, this became 99%

Payroll Team Lead

Heartland Payment Solutions
09.2019 - 02.2022
  • Streamlined payroll compliance protocols, resolved intricate compensation issues, and upheld meticulous audit records while overseeing multi-state tax regulations.
  • Collaborated with HR and Finance departments to integrate payroll systems, standardize procedures, and ensure smooth employee compensation management.
  • Led a payroll team, resolved complex queries, and ensured seamless operations.
  • Implemented garnishment processes, improved accuracy, and reduced errors.
  • Facilitated team collaboration, enhanced problem-solving, and boosted efficiency.
  • Led and collaborated with my team of 10 dedicated specialists to ensure their clients issues were resolved - this team managed over 1000 clients regularly along side my individual client load of 200.
  • Conducted regular performance reviews for team members to identify areas of improvement and provide constructive feedback.

Expungement Coordinator

Oklahoma State Bureau of Investigation
06.2018 - 09.2019
  • Managed expungement data to ensure accuracy and timely updates.
  • Finalized background checks with precision to enhance data integrity.
  • Coordinated child placement information to support temporary guardianship processes.
  • Excelled in overall office management, customer service, and project coordination while streamlining processes for efficient workload management and achieving measurable improvements.
  • Processed sensitive criminal record expungement requests with 100% data accuracy and compliance with state regulations.

Payroll Specialist

Employers Resource Group
12.2017 - 06.2018
  • Managed client accounts, ensuring data accuracy and retention over entire company clientele of 300 clients.
  • Resolved client issues with detailed research and communication while utilizing the iSolved payroll system for efficient and accurate payroll processing.
  • Maintained high standards in customer service and project coordination.
  • Managed complex payroll operations which would often lead to resolution of client issues through detailed documentation and systematic problem-solving approaches.
  • Delivered exceptional client support through comprehensive account management, ensuring accurate data implementation and maintaining long-term relationships.
  • Was being prepared to take over the payroll department prior to company shutdown due to the organization being sold.
  • PEO with access to many other payroll and time keeping platforms, including ADP, Deltek, Workday, UKG, Paychex, Paycor, Gusto, and Paylocity.

Senior Payroll Specialist

Paycom
01.2016 - 12.2017
  • Managed client data to consistently ensure seamless payroll operations through Paycoms comprehensive HRIS system and CRM. Clients ranged from staff members of 2 employees with one location to 3000 with 20+ locations including areas such as the restaurant industry, customers in AST, constructions clients, standard office environments etc.
  • Preserved $3 million in client revenue through dedicated account management and services., which equated to between 350 to 400 individual clients.
  • Enhanced system integrity by daily QA testing, identifying and addressing potential issues proactively.
  • Facilitated client project coordination, ensuring accurate data implementation and retention.
  • Paycoms core learning environment facilitates an accelerated training program allowing me to gain advanced payroll expertise swiftly, leading to advance system and payroll knowledge.
  • Partnered with benefits administration team to integrate benefit deductions into the payroll system seamlessly.
  • Provided training for junior staff members on proper payroll practices, fostering professional growth within the department.

Education

Business Administration and Management -

Rose State College
Midwest City, OK
01.2015

High School Diploma - undefined

Choctaw High School
Choctaw, OK
01.2011

Skills

  • Workday payroll
  • Project management
  • Team cultivation and management
  • Paycom payroll
  • Multi-State payroll and international payroll
  • W2 and 1099 payroll
  • Heartland payroll
  • Team communication
  • Payroll system implementation
  • Adept in multiple payroll systems
  • Strong Leadership Capabilities
  • Cross departmental and company collaboration

Accomplishments

Promoted multiple times quickly through my career - most recently from Payroll Manager to Payroll Director.

Seamlessly implemented new payroll systems and products without interruption to employee pay.

Have cultivated strong team dynamics and structures that have been molded and used to this day.

Timeline

Payroll Director

Advantage Surgical and Wound Care
02.2022 - 02.2025

Payroll Team Lead

Heartland Payment Solutions
09.2019 - 02.2022

Expungement Coordinator

Oklahoma State Bureau of Investigation
06.2018 - 09.2019

Payroll Specialist

Employers Resource Group
12.2017 - 06.2018

Senior Payroll Specialist

Paycom
01.2016 - 12.2017

High School Diploma - undefined

Choctaw High School

Business Administration and Management -

Rose State College

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Shelby Elliott