Shelby Feltmeyer
Harrison,AR
Summary
Compassionate and dedicated CNA with experience at Countryside Health and Rehab, skilled in patient care and vital signs monitoring. Proven ability to enhance communication among healthcare teams and train new staff, ensuring a safe and dignified environment for residents. Strong time management and adaptability in fast-paced settings.
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Overview
5
5
years of professional experience
Work History
CNA
Countryside Health and Rehab
Jasper AR
12.2023 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained accurate patient records, enhancing communication among healthcare teams.
- Implemented infection control protocols to promote a safe environment for residents.
- Trained new staff on best practices in patient care and safety procedures.
- Responded promptly to patient needs, demonstrating adaptability in fast-paced settings.
Restaurant Hostess
Western Sizzlin Steak House and Buffet
Harrison AR
10.2022 - 09.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Collaborated with kitchen staff to communicate wait times and special requests effectively.
- Assisted in training new hostesses on customer service protocols and restaurant operations.
- Maintained cleanliness of front-of-house areas, enhancing overall guest experience.
- Handled guest inquiries and concerns professionally, resolving issues to satisfaction.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Cleaner
Self Employed
Branson MO
04.2021 - 09.2023
- Cleaned and sanitized residential spaces, ensuring adherence to health and safety standards.
- Managed cleaning schedules, optimizing workflow for efficiency and thoroughness.
- Utilized industry-standard cleaning tools and products to maintain high cleanliness standards.
- Conducted detailed inspections of cleaned areas, identifying and addressing any inconsistencies or issues.
- Developed customized cleaning plans based on client preferences and specific needs.
Concessions Cashier
Skating Rink
Harrison AR
04.2022 - 06.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of concession stands to enhance customer experience.
- Assisted customers with product selection and provided information on menu items.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at shift end.
- Restocked inventory regularly to ensure availability of popular concession items.
- Followed safety protocols and health regulations to maintain compliance in food service operations.
- Operated POS systems proficiently for accurate order processing and payment collection.
Education
Certificate - CNA
NorthArk
Harrison ARGED -
Northark
Harrison ARSkills
Time management
Patient care
Vital signs monitoring
Compassion and empathy
Timeline
CNA
Countryside Health and Rehab
12.2023 - Current
Restaurant Hostess
Western Sizzlin Steak House and Buffet
10.2022 - 09.2023
Concessions Cashier
Skating Rink
04.2022 - 06.2022
Cleaner
Self Employed
04.2021 - 09.2023
Certificate - CNA
NorthArk
GED -
Northark