SHELBY FITZGIBBON

With a commendation for multitasking and providing excellent service to a daily influx of three thousand guests, I have proven my ability to anticipate and accommodate customer needs. As a friendly, punctual, and enthusiastic team player, I bring three years of experience in dine-in food service environments. My commitment to providing top-notch service has led me to consistently find new ways to exceed customers' expectations through personalized interactions. Collaborating with staff to create unique dining experiences has been a successful approach. Additionally, my problem-solving and multitasking skills, combined with open communication and effective planning, have allowed me to excel in time management and preparation. I am capable of training new team members and defusing tense situations with customers. Adapting quickly to new skills and calmly handling a wide range of customer requests are strengths of mine. Creating a welcoming atmosphere for guests is something I am skilled at, as well as possessing strong verbal communication abilities. With self-motivation, conflict resolution skills, team leadership experience, extreme organization, materials preparation capabilities, and an affinity for working with children while maintaining efficiency, I am confident in my ability to contribute positively to any food service team..

• Promoted to Food Runner within a year of employment.
• Received certified trainer certificate.