Shelby Frankel
Durango,CO
Summary
A hardworking professional who offers hospitality, medical experience, and enthusiasm for helping others. Comfortable working in fast-paced environments to handle a demanding workload.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess/ Bartender/Content & Social Media Manager
Perbacco Cucina Italiana
Durango, USA
08.2023 - Current
- Company Overview: Perbacco Cucina Italiana is a premier Italian restaurant located in the historic 'The Palace' building.
- Oversaw customer booking system.
- Greeted guests upon arrival and escorted them to their tables.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Answered phones promptly to record and confirm reservations.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Created diverse content for social media platforms, featuring food and drink highlights.
- Crafted and delivered high-quality cheesecakes to customers.
Children's Ski Instructor
Purgatory Ski Resort
Durango, USA
12.2023 - 04.2024
- Instructed young children, primarily ages 4 to 6, on skiing techniques.
- Tailored coaching approaches to align with athlete's specific needs.
- Coached athletes on proper equipment usage and safety protocols.
- Evaluated trail conditions and surrounding snow quality.
- Demonstrated expertise in managing student behavior.
- Facilitated collaborative teaching sessions with fellow coaches.
- Facilitated enriching experiences by combining entertainment and skill development.
- Interacted with parents to provide updates on student progress.
Physical Therapy Technician
Rivergate Physical Therapy
Durango, USA
04.2022 - 12.2023
- Company Overview: Rivergate Physical Therapy is an outpatient orthopedic physical therapy clinic.
- Applied comprehensive knowledge of human anatomy to support precise outcomes.
- Applied comprehensive knowledge of biomechanics.
- Guided patients through physical exercises.
- Administered diverse physical therapy modalities, including heat and cold treatments, ultrasound, electrical stimulation, and cervical and lumbar traction.
- Engaged in continuous education to stay updated on physical therapy techniques and standards.
- Maintained a clean, safe and organized therapy environment.
- Ensured that all safety protocols were followed at all times during treatments.
Cocktail Server
Diamond Belle Saloon
Durango, USA
01.2023 - 05.2023
- Company Overview: The Diamond Belle Saloon is located in the historical Stater Hotel, where cocktail waitresses wear period saloon girl costumes
- Handled timely service of food and beverages for guests.
- Demonstrated comprehensive menu expertise.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Ensured cleanliness of tables, bar area, and workstations at all times.
- Welcomed guests with personable attitude.
Education
Bachelor of Science - Exercise Physiology, Minor in Nutrition
Fort Lewis College
Durango, CO12.2022
Associates of the Arts -
Colorado Mountain College
Breckenridge, CO08.2020
Skills
- Charismatic Presence
- Effective Team Leadership
- Punctual
- SPSS
- Qualtrics
- Canva
Certification
- CPR Certification
- ServSafe
References
References available upon request.
Timeline
Children's Ski Instructor
Purgatory Ski Resort
12.2023 - 04.2024
Hostess/ Bartender/Content & Social Media Manager
Perbacco Cucina Italiana
08.2023 - Current
Cocktail Server
Diamond Belle Saloon
01.2023 - 05.2023
Physical Therapy Technician
Rivergate Physical Therapy
04.2022 - 12.2023
Bachelor of Science - Exercise Physiology, Minor in Nutrition
Fort Lewis College
Associates of the Arts -
Colorado Mountain College
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