Shelby Freitas
Punta Gorda,FL
Summary
Personable Wax Specialist with 3 years of experience. Successful at individualized care with efficient and modern waxing methods. Adept at providing thorough hair removal for any skin type in a professional yet comfortable setting. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Wax Specialist
European Wax Center
10.2020 - Current
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Consistently met appointment scheduling requirements, ensuring timely services for all clients.
Cosmetologist
Holiday Hair
09.2019 - 10.2020
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
Digital Marketing
Coursera
Remote 09.2024
Cosmetology
Bethlehem Area Vocational Technical School
Bethlehem, PA06.2019
High School Diploma -
Freedom High School
06.2019
Skills
- slack
- Scheduling
- Data Entry
- Computer Literate
- Excel
- Strong Customer Service
- Communication
- Word
- Organization
- Attention to Detail
- Team Work and Collaboration
- Sales and Upselling
Timeline
Wax Specialist
European Wax Center
10.2020 - Current
Cosmetologist
Holiday Hair
09.2019 - 10.2020
Digital Marketing
Coursera
Cosmetology
Bethlehem Area Vocational Technical School
High School Diploma -
Freedom High School
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