Shelby Gilliam
Clementon,NJ
Summary
Dynamic Children's Intervention Specialist with proven expertise at Oaks Integrated Care, excelling in client evaluation and crisis management. Adept at building relationships and enhancing support networks, I successfully coordinated comprehensive assessments and developed individualized care plans, ensuring effective service delivery and positive outcomes for families in need.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Children's Intervention Specialist
Oaks Integrated Care
Cherry Hill, New Jersey
07.2023 - Current
- Conducted intake assessments for children facing mental health and behavioral challenges in community settings.
- Collaborated with community agencies to enhance support networks for families.
- Followed up with families and service providers to monitor youth progress.
- Provided resources to families to aid in addressing specific needs.
- Referred youth for services while facilitating access to community resources.
Intake Clinican
It Takes a Family
Voorhees, NJ
05.2021 - 01.2025
- Conducted comprehensive assessments for clients seeking mental health services.
- Maintained accurate and confidential client records in compliance with regulations.
- Combined comprehensive psychiatric evaluations for diverse patient populations with supervision from Psychiatrist
- Documented patient progress in electronic health records accurately.
YPC Case Manager
Oaks Integrated Care
Lumberton, New Jersey
12.2022 - 07.2023
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Developed individualized care plans with input from clients and their families.
Intake Specialist
It Takes a Family
Voorhees, NJ
04.2021 - 12.2022
- Coordinated communication between clients and service providers for effective support.
- Reviewed documentation to ensure compliance with organizational policies and procedures.
- Conducted follow-up interviews to clarify client situations and enhance understanding.
- Assisted the Director of Operations w/ various administrative duties to support operations
- Supervised 2 HR staff and 1 Assistant Intake Specialist
- Recruited and staffed each office with Licensed Therapists and Clinical Supervisors
- Attended personnel meetings and discharged other duties as assigned.
- Managed initial client assessments to gather relevant information and needs.
Education
Master of Arts - Social Work
Capella University
Minneota, MN03-2025
Master of Arts - Psychological Services
Kean University
NJ05.2020
Bachelor of Arts - Psychology, Health Education
Kean University
NJ05.2018
Skills
- Project organization and management
- Microsoft Office proficiency
- Team leadership
- Relationship building
- Problem solving
- Crisis management
- Client evaluation
Accomplishments
- MSW (Summa Cum Laude)
- MA (Magna Cum Laude)
Certification
- LSW
Timeline
Children's Intervention Specialist
Oaks Integrated Care
07.2023 - Current
YPC Case Manager
Oaks Integrated Care
12.2022 - 07.2023
Intake Clinican
It Takes a Family
05.2021 - 01.2025
Intake Specialist
It Takes a Family
04.2021 - 12.2022
Master of Arts - Social Work
Capella University
Master of Arts - Psychological Services
Kean University
Bachelor of Arts - Psychology, Health Education
Kean University
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