Shelby Hackett
Order Writer
Gretna,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Order Writer
Whole Foods Market
New Orleans, LA
04.2021 - Current
- Merchandise department, maintain tags and displays.
- Increased efficiency and team productivity by promoting operational best practices.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Key Holding Manager
Massey's Professional Outfitters
New Orleans, Louisiana
08.2019 - 04.2021
- Merchandise store, two week rotation of window and front end.
- Establish and maintain relationships with dealer services and repeat customers.
- Counted registers, cleaned and secured shop at end of shift.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Mentored new sales associates to contribute to store's positive culture.
Crew/ Manager
Raising Cane's Chicken Fingers
Metairie
11.2018 - 08.2019
- Increased kitchen efficiency by streamlining processes, reducing waste and mentoring team members on proper procedures.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Analyst/Executive Assistant
Solutient
New Orleans
07.2016 - 08.2018
- Assisted with Hazard Mitigation, Kenner Housing Development, Jefferson Parish Transit Authority, and Management Investigation contracts.
- Utilize word, excel, and shared network to communicate efficiently with the team to ensure project completion in a timely fashion.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Filed paperwork and organized computer-based information.
Education
No Degree - General studies
Delgado Community College
New Orleans, LA 08.2020 - Current
Skills
Spreadsheet management
Records management
Scheduling
Multi-line phone proficiency
Sorting and labeling
Filing and data archiving
Time management
Timeline
Order Writer
Whole Foods Market
04.2021 - Current
No Degree - General studies
Delgado Community College
08.2020 - Current
Key Holding Manager
Massey's Professional Outfitters
08.2019 - 04.2021
Crew/ Manager
Raising Cane's Chicken Fingers
11.2018 - 08.2019
Analyst/Executive Assistant
Solutient
07.2016 - 08.2018