Shelby Haggard
Savannah,TN
Summary
Compassionate individual with the poise to tackle multiple tasks in an office-centered environment. Offering dynamic telephone, interpersonal and data entry skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
The Animal Hospital
08.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Maintained office and waiting room, keeping common areas clean and tidy.
Caregiver
Senior Solutions Home Health Care
12.2021 - 07.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Janitor
SMS
04.2018 - 05.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury.
- Checked in and stocked inventory throughout facility.
- Operated buffers and burnishers to clean and polish floors.
Education
High School Diploma -
New Beginnings Christian Academy
Savannah, TN05.2014
Skills
- Appointment Scheduling
- Teamwork and Collaboration
- Recordkeeping
- Attention to Detail
- Payment Processing
- Relationship Building
- Customer Service
- Schedule Coordination
- Effective Multitasking
- Telephone Etiquette
- Excellent communication
- Decision-making
- Prioritization
- Organizational skills
Timeline
Veterinary Receptionist
The Animal Hospital
08.2022 - Current
Caregiver
Senior Solutions Home Health Care
12.2021 - 07.2022
Janitor
SMS
04.2018 - 05.2020
High School Diploma -
New Beginnings Christian Academy
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