Shelby Triola
Farmington,MO
Summary
Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
Shift Manager
Scooter's Coffee
Farmington, MO
02.2023 - 10.2023
- Conferred with management and subordinates to resolve problems or complaints.
- Documented receipts, employee hours and inventory movement.
- Identified needs of customers promptly and efficiently.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Directed and coordinated production activities, encouraging employees to meet specifications.
Legal Secretary
Karll Law Center
Fenton, Missouri
03.2022 - 10.2022
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Assisted in maintaining department attorney personnel files with utmost confidentiality.
- Processed electronic or physical court filings for attorney's practice.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Handled confidential information with discretion and integrity.
- Organized case files by creating and maintaining document filing systems for easy retrieval of information.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Processed and distributed invoices to bill clients.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Checked office supplies stock and placed orders to maintain levels.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
Dental Lab Technician
Nikodem Dental Care
St Louis, Missouri
05.2017 - 08.2018
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Fabricated and repaired full and partial dentures, crowns, bridges, veneers, inlays and onlays, implant abutments and other dental prostheses.
- Polished finished work to smooth rough edges and provide ideal fit.
- Corrected and restored natural teeth by creating removable or permanent appliances.
- Cleaned and calibrated laboratory equipment.
- Used a variety of hand tools such as files, pliers and knives to make adjustments to dental prostheses.
- Performed quality control checks on all products produced.
- Reviewed orders, instructions, and prescriptions written by professionals to complete work accurately.
Store Manager
Circle K
Imperial, MO
10.2013 - 07.2018
- Ensured compliance with safety regulations and company policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Managed daily banking activities such as deposits and withdrawals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Trained and mentored associates to teach daily tasks and procedures.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Oakville Senior High
St Louis, MO05-2011
Skills
- Inventory management
- Employee training
- Task delegation
- Cash handling
- Payment processing
- Documentation and reporting
- Hiring and recruiting
- Energetic and enthusiastic
- Punctual and reliable
- Customer service
- Production coordination
- Data documentation
- Effective communication
References
References available upon request.
Timeline
Shift Manager
Scooter's Coffee
02.2023 - 10.2023
Legal Secretary
Karll Law Center
03.2022 - 10.2022
Dental Lab Technician
Nikodem Dental Care
05.2017 - 08.2018
Store Manager
Circle K
10.2013 - 07.2018
High School Diploma -
Oakville Senior High