Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Shelby Hill

League City

Summary

Detail-oriented and results-driven multifamily housing professional with strong experience in leasing, marketing, and assistant management. Passionate about creating exceptional resident experiences, maintaining high occupancy, and supporting team operations. Seeking a dynamic role in property management to contribute skills and grow.

Overview

2
2
years of professional experience

Work History

Waitress (Nights & Weekends)

Red River Cantina
09.2023 - Current
  • Delivered excellent customer service in a fast-paced restaurant setting.
  • Upsold appetizers, drinks, and desserts to increase sales.
  • Managed tickets, processed payments, and maintained a clean dining area.
  • Balanced multiple tables while ensuring guest satisfaction and repeat visits.
  • Supervisor: Tyler Magee | (713) 609-3392

Leasing / Marketing / Assistant Manager

Banyan Equity Management – Banyan Cove
01.2024 - 05.2025
  • Conducted property tours, leased units, processed applications, and verified income and rental history.
  • Performed daily follow-ups with prospects, prepared market surveys, and walked show units and tour routes.
  • Handled renewals, answered phones, responded to resident inquiries, and assisted with retention events.
  • Posted daily content across Marketplace, Craigslist, Instagram, TikTok, and other platforms.
  • Helped launch a Preferred Employer Program with local schools, hospitals, and emergency services.
  • Managed rent posting, bank deposits, delinquency follow-up, evictions, and legal filings.
  • Oversaw move-ins, move-outs, walk-throughs, and post-move charges for collections.
  • Assisted property manager in administrative duties while continuing to lease and market units.
  • Supervisor: Kimberly Miller | (936) 697-7464

Education

Marketing

San Jacinto
Houston, TX
05-2028

High School Diploma -

Clear Creek High School
League City, Tx
01-2023

Skills

  • Proficient in OneSite property management software
  • Leasing and closing techniques
  • Social media and outreach marketing
  • Delinquency management and collections
  • Customer service and sales
  • Time management and multitasking
  • Event planning and resident relations

Timeline

Leasing / Marketing / Assistant Manager

Banyan Equity Management – Banyan Cove
01.2024 - 05.2025

Waitress (Nights & Weekends)

Red River Cantina
09.2023 - Current

Marketing

San Jacinto

High School Diploma -

Clear Creek High School