Shelby Hodges
Westland,MI
Summary
Highly-motivated employee with desire to take on new challenges in administrative roles. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills and challenges. Experienced in fast-paced environments and adaptable to last minute-changes. Consistently builds upon existing skills and learns new skills while completing tasks within established timeframes.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
University Pediatricians Autism Center
Novi, MI
04.2022 - Current
- Coordinated and scheduled all client sessions and staff shifts, ensuring all shift changes were communicated promptly.
- Created and enforced scheduling policies and procedures to standardize operations.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Coordinated with HR to onboard new hires, including scheduling and conducting orientation sessions.
- Approved time cards biweekly for payroll data.
- Tracked employee attendance and disciplinary actions.
Registered Behavior Technician
University Pediatricians Autism Center
Novi, MI
01.2019 - 04.2022
- Provided direct one-on-one therapy to children with autism in a variety of settings.
- Observed and collected data of student behavior in various environments to assess levels of functioning and progress towards goals.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Trained new employees on policies and procedures related to client programming.
- Participated in team meetings to discuss case updates and collaborate on treatment plans.
Delivery Driver
Jimmy Johns
Westland, MI
12.2017 - 01.2019
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Handled cash and card payments from customers for delivery and in store orders.
- When needed, shifted to other roles within store to increase productivity within business.
Education
High School Diploma -
John Glenn High School
Westland, MI05-2016
Skills
- Teamwork and Collaboration
- Problem-Solving
- Strategic Planning
- Customer service and support
- Administrative Support
- Office Administration
Timeline
Scheduling Coordinator
University Pediatricians Autism Center
04.2022 - Current
Registered Behavior Technician
University Pediatricians Autism Center
01.2019 - 04.2022
Delivery Driver
Jimmy Johns
12.2017 - 01.2019
High School Diploma -
John Glenn High School
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