Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. Meticulous and excellent at juggling multiple tasks and working under pressure.
Overview
11
11
years of professional experience
Work History
Healthcare Retrieval Agent 2
Verscend
Draper, UT
02.2018 - Current
Worked directly with medical facilities and outsourced medical record copying services via phone to obtain medical records for review by insurance companies.
Performed initial HIPAA verifications via phone such as correct provider, facility, and time frame to begin the medical record retrieval process.
Entered details such as payments, facility, provider, patient, and billing information into the computer system.
Certified Phlebotomist
Revere Health
American Fork, UT
09.2016 - 10.2017
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Ensured HIPAA compliance.
Performed weekly inventory and maintained medical supply counts.
Front Office Manager
Lindon Aquatics center
Linden, UT
05.2013 - 06.2016
Directed guests and routed deliveries and courier services.
Assisted the General Manager with interviewing potential employees, asking appropriate questions and providing feedback after interviews.
Monitored the front desk so that any questions that came up could be responded to quickly and effectively.
Provided backup to the front desk, stepping in to assist with various tasks whenever an employee was absent or at lunch.