Shelby Jehle
Coventry
Summary
Dynamic Office Administrator at Tolland Veterinary Hospital with expertise in client communication and scheduling. Proven ability to enhance operational efficiency through effective inventory management and social media presence. Skilled in data analysis and conflict resolution, ensuring exceptional service in both human and animal medical environments.
Overview
10
10
years of professional experience
Work History
Office Administrator/Technician
Tolland Veterinary Hospital
Tolland
04.2022 - Current
- Manage multi-channel client communications and coordinate appointments for doctors, clients, and staff
- Sales/Business Promotion
- Representative/Seller Communications
- Conflict resolution for staff and clients
- Inventory management, bookkeeping, invoice (current and past due), and social media presence
- Create and edit forms written and online for doctor and client use, ensuring accuracy and efficiency
- Assist veterinarians with examinations, laboratory procedures, imaging, and patient care
Park Associate
Visalia Adventure Park
Visalia
06.2015 - 03.2020
- Coordinated large events and assisted customers at various park attractions
- Managed restaurant services and event sales scheduling
- Provided exceptional customer service across all park functions
Education
Bachelor of Arts - Business Administration
St. Andrew University
NCAssociates of Science - Animal Science
College of The Sequoias
Visalia, CACertificate in Equine Science -
College of The Sequoias
Visalia, CASkills
- Client Communication and Professionalism
- Experience in both Human and Animal Medical Environments
- Data Analysis and Record Keeping
- Scheduling and Coordination
- Leadership and Team Management
- Social Media Management
- Microsoft Office Suite Proficiency
Extra Curricular Experience
- Equine Club President, College of the Sequoias, Visalia, CA, Managed community events and led large group meetings, Ensured funding goals were met, and events were properly scheduled
- Teaching Assistant, College of the Sequoias, Tulare, CA, Assisted Equine and Animal Science professor for two years, Supported course instruction, safety protocols, and grading in classroom and live animal courses, leadership role to students.
Timeline
Office Administrator/Technician
Tolland Veterinary Hospital
04.2022 - Current
Park Associate
Visalia Adventure Park
06.2015 - 03.2020
Bachelor of Arts - Business Administration
St. Andrew University
Associates of Science - Animal Science
College of The Sequoias
Certificate in Equine Science -
College of The Sequoias
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