Shelby Johnson
Morristown,IN
Summary
Results-driven, dependable, and hardworking professional committed to providing efficient, high quality customer service seeking career opportunities in the healthcare industry. Proficiencies: MS Word; 58 WPM average Skills: Written and verbal communication; Decision-making skills; Problem solving skills; Time management skills; Attention to detail
Overview
1
1
Certification
3
3
years of professional experience
Work History
Cafeteria Worker
Chartwells
10.2024 - Current
- Document adherence to all standards for customer service, product quality, safety monitoring and food handling
- Greet customers entering the establishment and maintain communication throughout the ordering process
- Meet all standards of local, state and federal health and safety regulations
- Operate standard commercial kitchen equipment
Cafeteria Worker
Office Pride/Harvest Services
10.2023 - 10.2024
- Communicated with customers in regards to specials, orders, comments, and complaints
- Documented adherence to all standards for customer service, product quality, safety monitoring and food handling
- Greeted customers entering the establishment and maintained communication throughout the ordering process
- Met all standards of local, state and federal health and safety regulations
Package Handler
XM Logistics
07.2023 - 10.2023
- Accurately read labels, verified numbers, memorized and carried out instructions
- Completed tasks in the required time limits with high levels of accuracy
- Transported packages to customers' vehicles while providing exemplary customer service
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
01-2026
Skills
- Medical Administrative Assistant
- Medical Transcription
- Patient Processing
- Medical Records Management
- Data Entry
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Problem-solving
- Medical Billing Knowledge
- Third Party Billing
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
Certification
- HHA - Home Health Aide
Timeline
Cafeteria Worker
Chartwells
10.2024 - Current
Cafeteria Worker
Office Pride/Harvest Services
10.2023 - 10.2024
Package Handler
XM Logistics
07.2023 - 10.2023
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy