Shelby Kahr
Door County,WI
Summary
Results-driven professional and artist born and raised in Door County with engaging personality and focus towards delivering exceptional support for customer needs. Strong background in service and hospitality, as well as marketing, graphic design, and engagement. Committed to leaving great, lasting impressions.
Overview
8
8
years of professional experience
Work History
Taproom Server
Island Orchard Cider
03.2024 - Current
- Demonstrated strong multitasking skills while working POS system to place orders, managing large customer flow while serving promptly with focused attention to customer needs.
- Performed opening and closing duties solo, ensuring the dining area and taproom was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Metrograph Commissary
10.2021 - 01.2023
- Delivered attentive and engaging service in a high-volume, formal environment in addition to hosting, bussing, and running food
- Maintained comprehensive knowledge of food and natural wine menu to help with suggestions, dietary restrictions, and wine pairings with experience serving high-profile guests and working solo serving shifts for 8+ hours.
Contract Graphic Designer
Disney Publishing
05.2019 - 03.2021
- Collaborated with the art director and editorial team to create original book covers & interiors, logos, mechanicals, and marketing materials while balancing multiple work streams effectively to meet turn around deadlines each season.
Front Desk Attendant
Madison Museum Of Contemporary Art
08.2017 - 09.2018
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback while handling guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Server/Host
Estrellon
01.2016 - 09.2018
- Greeted guests and provided excellent service in a fast-paced, fine-dining setting
- Developed extensive knowledge of Spanish food and wines to help guests navigate the menu
- Anticipated guests' needs and expectations in order to provide an excellent and memorable service for each person.
Education
Master of Arts - Art
Hunter College
New York, NY12.2024
BFA in Fine Arts - Graphic Design & Fine Arts
University of Wisconsin-Madison
Madison, WI12.2018
Skills
- Strong Work Ethic
- Guest Relations Management
- Exceptional customer service
- Guest Engagement
- Cash Handling
- Problem-solving skills
- Graphic Design & Marketing Background
- Adobe Creative Suite
Timeline
Taproom Server
Island Orchard Cider
03.2024 - Current
Server
Metrograph Commissary
10.2021 - 01.2023
Contract Graphic Designer
Disney Publishing
05.2019 - 03.2021
Front Desk Attendant
Madison Museum Of Contemporary Art
08.2017 - 09.2018
Server/Host
Estrellon
01.2016 - 09.2018
Master of Arts - Art
Hunter College
BFA in Fine Arts - Graphic Design & Fine Arts
University of Wisconsin-Madison
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